All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
10 issues reported
Buyers expect a high-amperage home EV charger (like 40A) to be included with the premium-priced Q4 e-tron, but receive a smaller 32A unit or none at all. Some lessees are then charged thousands at lea...
Audi dealers refuse software updates unless the owner reports another vehicle problem, forcing buyers to fabricate issues just to get routine updates.
Audi dealers lack knowledge about Q4 e-tron specs, configurations, and key features like charging limits and drive modes, providing unreliable pre-purchase information.
The digital owners manual is hard to search with poor indexing, and it's unclear if sections apply to specific Q4 e-tron configurations.
Audi provides no official documentation, release notes, or changelogs for software versions, updates, or new features, unlike competitors.
Audi's press releases about over-the-air updates contain factual errors and hype, misleading buyers about feature availability and changes.
Functions on Demand allows buying software features à la carte, but these advertised capabilities fail to work despite promotion on Audi's site.
Audi's privacy policies are spread across multiple hard-to-navigate pages with broken links, making it difficult for buyers to understand data practices before purchase.
Pricing for Q4 e-tron subscriptions (like connected services) is not publicly available and requires login or account creation, preventing pre-purchase cost comparisons.
Connected services for the Q4 e-tron require separate terms of service not fully disclosed publicly, leaving buyers unaware of full obligations until after purchase.
Electronic Alerts & Nags
8 issues reported
The Q4 e-tron's automatic parking brake engages unexpectedly when the vehicle is shifted to neutral and the driver exits, such as during touchless car washes where an attendant moves the car. Owners m...
The Q4 e-tron requires the seatbelt to remain fastened for brief stops or low-speed maneuvers like opening a gate or driveway exit. Owners cannot briefly leave the vehicle running without unbuckling.
The speed limit exceedance warning chime reactivates every time the car starts, even after being manually disabled in settings. Owners must turn it off repeatedly on each drive.
The adaptive cruise control with lane assist system issues frequent 'take control' warnings during hands-free driving periods. It detects intermittent hand removal as lack of driver attention.
The tire pressure monitoring system (TPMS) repeatedly triggers low pressure loss warnings despite correct inflation and dealer resets. It fails to display recommended target tire pressures.
Various dashboard warning lights appear erroneously and stay on, including airbag, ABS/traction control, brake, and suspension damping errors. These nag owners constantly without underlying faults.
The brake regeneration level display remains active on the dashboard and cannot be permanently turned off. It continues to show despite attempts to disable it.
The high beam assist system malfunctions, triggering error messages or improper operation. Owners report ongoing issues with automatic headlight switching.
Interface Friction
10 issues reported
The Apple CarPlay wireless integration for using iPhone apps on the car's infotainment screen connects and disconnects randomly or fails to appear in shortcuts. Owners report the CarPlay icon disappea...
Bluetooth pairing for phone calls and audio randomly disconnects, especially during navigation, and sometimes triggers unauthorized calls. This disrupts hands-free use and navigation continuity.
The mechanism to release the charging cable from the vehicle's port often gets stuck, requiring fiddling and time to unplug. This wastes time during charging sessions.
The infotainment dashboard displays pointless features like car pictures and galleries, with non-functional sections and clunky controls that don't work as documented. This makes navigation and use fr...
Scheduled charging profiles switch to immediate charging on their own, leading to off-peak charging and higher electricity costs. Owners lose control over optimal timing.
Keyless entry and locking functions only work about 10% of the time, requiring manual intervention. Remote lock/unlock via app also fails even after software updates.
The built-in GPS system experiences functional problems, compounded by myAudi app connectivity issues. This affects route guidance reliability.
The maximum fan speed setting on the climate control repeatedly turns off unexpectedly. Owners cannot maintain consistent high airflow.
Automatic folding mirrors close when the car is locked and cannot be disabled. This feature frustrates owners seeking customization.
Over-the-air software update numbering (e.g., 3.2 as 3812) is messy, non-intuitive, and not easily visible to owners. This complicates tracking updates.
OTA Behavior
7 issues reported
The Audi Q4 e-tron receives over-the-air (OTA) software updates that owners suspect are pushed silently without notification. This leads to sudden appearance of errors or issues in batches across mult...
Audi has announced a large software update for the Q4 e-tron but has repeatedly delayed it without a firm release date.
The rollout of software updates like version 3.2 for the Q4 e-tron is extremely slow, often requiring dealer visits for eligible vehicles.
Dealer-performed software updates for the Q4 e-tron are unreliable due to frequent server crashes that interrupt the process.
After software updates, key charging features like adjustable percentage, timer, and advanced settings vanish from the MMI interface in the Q4 e-tron.
Software updates to navigation and infotainment in the Q4 e-tron cause problems with heating control.
The myAudi app update to version 5.03 introduces various problems in the Q4 e-tron.
Privacy & Surveillance
7 issues reported
The Audi Q4 e-tron and myAudi app collect extensive personal information including name, email, phone, geolocation, voice commands, vehicle usage data like speed and seat belt usage, and even data fro...
Audi shares and sells collected owner data to third parties, including Volkswagen Group companies, dealers, content providers, and advertisers, primarily for marketing and advertising purposes. Dealer...
GPS location tracking is automatically enabled and active on the Audi Q4 e-tron before purchase or lease, with the myAudi app also tracking location. Dealerships collect and share vehicle geolocation ...
Owners report problems with privacy settings on the Audi Q4 e-tron, where the vehicle fails to stop transmitting data despite attempts to configure it.
Audi suffered a significant data breach in 2021 that compromised the personal information of 3.3 million users.
Audi's privacy policies explicitly state that connected services in the vehicle transmit voice and data over networks without guaranteed privacy or security.
Not all users have equal rights to request deletion of collected personal information or opt-out of data sharing, depending on their location.
Software Stability
10 issues reported
The MyAudi account login via the car's MMI console fails repeatedly with 'Login failed, try again later', blocking access to connected services. This also prevents OTA map updates, leaving owners with...
The entire MMI infotainment system randomly shuts off or blanks while driving, disrupting navigation and other functions; it reboots after a delay. Owners report this happening multiple times.
The car's communication with Audi servers frequently fails, causing loss of infotainment favorites, app access issues, and interrupted OTA updates. LTE drops to 2G in some areas.
Saved radio stations and favorites are automatically deleted or reset, with the radio defaulting to FM instead of staying on preferred Sirius stations.
The transmission unexpectedly shifts from Drive (D) to Brake (B) mode while driving without driver input. A recall addresses related instrument cluster software failing to display Neutral (N) properly...
The MMI system loses synchronization, forgets charge limit settings, and requires frequent restarts to restore functionality like accurate SOC display.
The vehicle intermittently fails to accelerate from a stop despite full pedal input, hesitating or not responding when entering intersections.
Charging profiles automatically switch from scheduled to immediate charging without input, leading to unexpected costs and inefficient energy use.
The MMI system turns music on and off by itself, even when the vehicle is parked.
The infotainment system randomly initiates phone calls via Bluetooth without user action.
Subscription Lock-in
2 issues reported
The myAudi app provides remote control features like preconditioning and locking via the car's built-in eSIM cellular connection. Owners report these functions become completely useless in garages or ...
The myAudi app requires logging into an owner account on the car's infotainment system to enable remote features and connectivity. Multiple owners report instant login errors preventing access, unreso...
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