Terms of Service

1. Acceptance of Terms

CarRemorse.com ("the Site") is owned and operated by Plastic Pal LLC. By accessing or using the Site, you agree to be bound by these Terms of Service. If you do not agree, do not use the Site.

2. Content Disclaimer

The content on CarRemorse.com is provided for informational and entertainment purposes only.

• Our vehicle reports, issue summaries, and articles are generated and compiled using artificial intelligence (AI) based on analysis of publicly available sources including owner forums, reviews, and social media. AI-generated content may contain inaccuracies, omissions, or hallucinations.
• This content does not constitute professional automotive, legal, or financial advice. It should not be the sole basis for any purchasing decision.
• We make no warranties or representations about the accuracy, completeness, or reliability of any content on the Site.
• Vehicle annoyances and issues may vary by model year, trim level, software version, and individual unit. Your experience may differ from what is described.
• Plastic Pal LLC is not liable for any purchasing decisions, financial losses, or other consequences arising from the use of our content.

3. Third-Party Content & Fair Use

Our reports may reference, quote, or summarize content from third-party sources including online forums, social media, review sites, and news outlets. All such content remains the intellectual property of its original authors. We use third-party material for commentary, criticism, research, and reporting, and we do not claim ownership of third-party content.

4. Subscription Terms

• The CarRemorse Research Pass costs $29 (USD) for a 3-month access period.
• We may also offer single vehicle reports for $10 (USD), which provide access only to the specific report purchased. Unless otherwise stated on the checkout page, single-report purchases are one-time purchases and do not renew automatically.
• This is a one-time payment — it does not auto-renew. When your 3-month period expires, you will need to purchase a new pass to regain access.
• All sales are final. Due to the digital nature of our products, we do not offer refunds once access has been granted or a purchase has been activated.
• We reserve the right to change pricing at any time. Existing passes are not affected by price changes.

5. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. One account per person — sharing accounts is prohibited.

6. User-Submitted Content

• Users may submit vehicle annoyances, corrections, and feedback through the Site.
• By submitting content, you grant Plastic Pal LLC a non-exclusive, royalty-free, perpetual license to use, modify, and display your submission.
• You represent that any content you submit is accurate to the best of your knowledge and does not infringe on any third-party rights.
• We reserve the right to review, edit, or remove any user-submitted content at our sole discretion.
• Plastic Pal LLC is not responsible for the accuracy of user-submitted content.

7. Intellectual Property

All original content on CarRemorse.com — including reports, articles, analysis, design, and branding — is the intellectual property of Plastic Pal LLC and is protected by copyright law. You may not reproduce, distribute, or create derivative works from our content without written permission.

8. Acceptable Use

You agree not to:

• Use automated tools to scrape or download content from the Site
• Share or redistribute paid content outside your personal use
• Submit false, misleading, or defamatory content
• Attempt to gain unauthorized access to other accounts or systems
• Use the Site for any illegal purpose

9. Limitation of Liability

To the maximum extent permitted by law, Plastic Pal LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, including but not limited to vehicle purchasing decisions made based on our content. In no event shall our total liability exceed the amount you paid for your most recent subscription pass.

10. Indemnification

You agree to indemnify and hold harmless Plastic Pal LLC from any claims, damages, or expenses (including reasonable attorney's fees) arising from your use of the Site, your violation of these Terms, or your reliance on content provided by the Site.

11. Dispute Resolution

Please contact us first at info@carremorse.com and give us a reasonable opportunity to resolve any issue informally before starting a formal proceeding.

If we cannot resolve a dispute informally, then, except for matters that may be brought in small claims court, any dispute arising out of or relating to these Terms or your use of the Site will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable consumer rules. The arbitration will take place in New York, New York, unless the applicable rules permit remote proceedings or the parties agree otherwise.

You and Plastic Pal LLC each waive the right to a jury trial and the right to participate in a class action, class arbitration, or other representative proceeding.

If any part of this arbitration provision is found unenforceable, the remaining portions will remain in effect to the fullest extent permitted by law.

12. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms, without prior notice or liability.

13. Changes to Terms

We may update these Terms of Service at any time. Continued use of the Site after changes constitutes acceptance of the updated terms. We will notify registered users of significant changes via email.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

15. Survival

Sections relating to intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, dispute resolution, and any other provisions that by their nature should survive termination will survive termination of your access to the Site.

16. Contact

Questions about these terms? Email us at info@carremorse.com.