All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
1 issue reported
BMW's privacy policy governs how the company collects, uses, and shares your personal data through the vehicle's connected features and apps. Owners and reviewers complain that it is excessively long,...
Electronic Alerts & Nags
2 issues reported
The BMW 5-Series driver assistance systems, like lane keep assist, lane departure warning, and speed limit warnings, reset to 'on' every time the car restarts, requiring drivers to disable them manual...
The auto start-stop feature, which shuts off the engine at stops to save fuel, cannot be permanently disabled on ID8.5-equipped 5-Series models, prompting rumors of a software update to enable this op...
Interface Friction
5 issues reported
The 2025 BMW 5-Series uses touch-sensitive gloss black panels instead of physical buttons for locking and unlocking the doors. Owners find these controls undesirable and hard to use.
The air conditioning vents in the 2025 BMW 5-Series are controlled via touch-sensitive panels that use binary 0/1 indicators for open/closed states, with only manual adjustment for direction. Reviewer...
Nearly all vehicle functions in the 2025 BMW 5-Series are managed through the large central infotainment screen, eliminating physical buttons. This screen-dependent design frustrates users who prefer ...
The USB-C charging ports in the 2025 BMW 5-Series are positioned right next to the cup holders, which users describe as a weird and inconvenient location.
The interior dashboard and switchgear layout of the new BMW 5-Series feels like a messy, haphazard arrangement compared to the elegant designs of older BMW models. Owners miss the traditional gauge cl...
Privacy & Surveillance
5 issues reported
BMW's vehicles and My BMW app collect vast amounts of personal, driving, location, vehicle diagnostics, environmental, and sensor data including from cameras and microphones. This includes precise GPS...
BMW shares collected data with affiliates, dealers, service providers, business partners, insurance carriers, advertisers, and third parties, including for targeted advertising and as required by law ...
The vehicle is equipped with interior and exterior cameras and microphones that capture video, images, audio, and speech data, particularly for triggered events like collisions or service requests.
Earlier reports (Mozilla PNI 2023) stated BMW's app and services do not provide a way for users to request deletion of their collected data; current BMW documentation provides app settings and support...
BMW supplements its data collection by obtaining personal information from third parties like data brokers, social media, and government sources.
Remote Control Capability
1 issue reported
The Digital Key feature in BMW's Connected Drive lets owners share car access with up to five friends or family via a digital key. It imposes restrictions like speed limits and radio volume caps, and ...
Subscription Lock-in
2 issues reported
The Drive Recorder is a dashcam-like feature that records video from the vehicle's cameras during incidents. BMW provides a trial period but then requires a subscription of $149 lifetime or $39 annual...
Traffic-camera information provides real-time data on speed cameras and similar enforcement points. BMW charges a $25 annual subscription to access this feature after any trial.
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