2026 Buick Encore GX

The owner's manual for the Buick Encore GX describes and illustrates a retractable cargo cover for the rear cargo area, but the vehicle is delivered without it. Dealerships confirm no official part ex...

The lane assist system provides audible alerts to help keep the vehicle centered in its lane, but owners complain the beeping volume is too low to hear clearly.

The brake pad life monitor is a dashboard feature that estimates remaining brake pad wear and triggers service alerts, but it fails prematurely on low-mileage vehicles, displaying warnings for brake p...

Apple CarPlay is a smartphone mirroring system that lets you use your iPhone's apps on the car's screen. Owners report it fails to connect reliably, often requiring Wi-Fi password changes, with Buick ...

The Encore GX has an auto-lock feature that secures doors when driving begins. Owners cannot disable it despite menu options appearing to allow it.

The Buick Encore GX's over-the-air (OTA) software update system gets stuck on the 'Installing Update' screen with no progress, often showing a static progress bar and estimated time remaining. This pr...

A recall for the 2024 Buick Encore GX addresses infotainment display screens going completely black without warning, fixed via OTA or service center update. Owners report issues with updates not insta...

OTA software updates in the Buick Encore GX can remotely erase user-stored data like settings or media without manufacturer responsibility or warning.

OnStar is GM's connected vehicle service in the Buick Encore GX that collects extensive personal and vehicle data including geolocation, biometrics, driving habits, route history, speed, braking event...

GM's OnStar system shares collected personal, location, and vehicle data with third parties like marketers, SiriusXM, dealers, and service providers. Complaints highlight this selling and sharing for ...

OnStar frequently shares precise vehicle location data with law enforcement and government agencies like ICE upon request. This close relationship with authorities raises concerns about warrantless su...

Consent for GM's extensive data collection via OnStar and the myBuick app is buried in complex privacy policies agreed to at purchase or app setup. Users report not understanding what they're consenti...

The myBuick app and OnStar do not allow users to delete their collected data except in regions with laws like CCPA or GDPR. Most owners cannot request permanent data removal, trapping their informatio...

The Buick Encore GX and myBuick app include cameras and microphones that can capture audio and video of owners. These sensors enable constant surveillance inside the vehicle.

OnStar and the myBuick app track the vehicle's precise location continuously using GPS. This enables detailed monitoring of owner movements without easy disable options.

OnStar allows the vehicle manufacturer to remotely access, modify, or update the Buick Encore GX's software and systems. Owners complain this happens without additional notice or consent.

OnStar can suspend, limit, or discontinue remote control services for the vehicle without prior warning. This leaves owners without access to key remote features unexpectedly.

OnStar reserves the right to terminate remote access and services if they deem the user has violated terms. This can result in sudden loss of remote control capabilities without liability to the provi...

The infotainment system is the vehicle's central touchscreen for navigation, entertainment, and vehicle controls. Owners report it being sluggish, glitchy, and restarting entirely—such as going black ...

OnStar and Connected Services is GM's suite of connected vehicle features including emergency assistance, navigation, and remote access. Previously, some Buick dealers added a $1,500 'forced option' t...