2026 Cadillac Lyriq

The 2026 Cadillac Lyriq does not include a printed owner's manual at delivery, providing a digital English version accessible online and via myCadillac app/vehicle; printed copies available to order f...

Dealers add a $799 GPS tracker fee to the final paperwork after the buyer has agreed to the price, without prior disclosure. This surprises buyers at signing and inflates the effective cost.

The key card, listed on the window sticker as included, is not provided at delivery despite promises. Buyers must chase dealers for this essential backup access method.

OnStar and connected services have a confusing array of plans, bundling options, and unclear inclusions like Remote Access vs. full Connected Vehicle plans that differ by model year. Buyers struggle t...

GM advertises over-the-air (OTA) software updates but provides limited details on what they include, when they occur, or if features like hands-on lane centering will arrive via OTA on older models. O...

Cadillac's connected services are governed by at least six separate, hard-to-navigate privacy statements for US users. Buyers can't easily understand how their data is collected and shared across OnSt...

The Lyriq's automatic emergency braking (AEB) system falsely detects obstacles on clear roads or when reversing, causing sudden hard stops that can occur in traffic or driveways. Owners report this as...

Adaptive cruise control and one-pedal driving features cause unintended acceleration, including after full stops or at low speeds when braking is expected. Owners report dangerous situations where the...

Loud, persistent chimes like the 'bong' sound, pedestrian warning tone, and notification dings cannot be adjusted or disabled, irritating owners during normal use such as door opening or alerts.

Frequent dashboard warnings like 'Service Keyless Start System,' 'Parking brake needs service,' 'Field Action Required,' and traction control lights appear without codes or clear causes, often resetti...

The anti-lock braking system's electronic module fractures, triggering 'Brake System Failure' warnings and compromising braking performance; a software alert notifies drivers at startup but does not f...

Multiple sensor alerts flood the dashboard, disabling ADAS features like driver assists when exiting garages or similar scenarios.

The Lyriq's Apple CarPlay system frequently malfunctions, with music cutting out randomly and steering wheel controls stopping. Dealership updates often worsen the problems instead of fixing them.

The Lyriq receives over-the-air (OTA) software updates to improve features and fix bugs, but they frequently fail to download or install, requiring multiple retries or dealer visits. Owners report err...

OTA or dealer software updates often introduce new glitches or worsen existing ones, such as breaking HUD, GPS, Google Maps, charging, or infotainment. Specific versions like 654.40 have bricked locat...

A flawed OTA update rollout affected ~4,000 Global B vehicles including Lyriqs, draining batteries and locking radios in recovery mode, rendering cars undrivable until service.

Software updates have disabled Level 3 DC fast charging or caused unstable AC home charging with fluctuating rates (0-3kW), though Level 1/2 home charging often still works.

Owners report no OTA prompts or updates for months despite settings enabled, possibly due to service interventions blocking them, leaving known issues unaddressed.

OnStar is Cadillac's connected service that collects extensive personal and vehicle data including geolocation, biometrics, driving habits, and even psychological inferences. Owners complain this surv...

OnStar frequently shares location and other data with law enforcement and government agencies like ICE. GM policy confirms sharing with police as required or permitted by law.

GM sells and shares personal data with third parties for marketing and with usage-based insurance providers. This includes data collected via OnStar and connected services.

Consent for data collection is unclear and buried in hard-to-read policies during purchase or app setup. Software updates require accepting lengthy Connected Vehicle Services and OnStar terms.

Data deletion available via GM US Consumer Privacy Request Form for verified requests; myCadillac app notes limitations, biometric data retained up to three years, fuller options in CCPA/GDPR regions.

The Lyriq's cameras and microphones in the vehicle and app enable constant snooping and location tracking. Policy confirms collection of audio/video from sensors.

A 2022 data breach exposed Cadillac customers' personal info, saved locations, and vehicle data like mileage history.

The Lyriq's 33-inch central infotainment screen, which controls navigation, media, and vehicle settings, frequently goes completely black, fades, strobes, or reboots, sometimes persistently even when ...

The Lyriq's infotainment system includes built-in navigation and apps that require an active OnStar connectivity subscription after trial periods (core features 8 years free on 2025+, 3 years OnStar O...

Dealers add a $1,500 OnStar and Connected Services Premium Plan fee to the Lyriq's sticker price as a mandatory option. Buyers must pay this upfront even if they never activate or use the service.

The MyCadillac app provides remote functions like climate control, lock/unlock, and start, but owners report frequent failures, delays, or complete non-responsiveness. Workarounds like locking first b...

Owners expect 3 years of free Supercruise (hands-free driving assist) on 2024 Lyriqs, but some report it suddenly requiring a subscription after working previously. OnStar support denies complimentary...

Lyriq owners in Europe (e.g., Germany) cannot access full OnStar services and face 'limited internet connectivity' even when tethering from phones or WiFi, as the system is designed for US markets.