2026 Chevrolet Equinox EV

OnStar connectivity plans for the Equinox EV have confusing trial periods, features, and pricing that vary by model year. Owners report deceptive messaging and difficulty understanding what is include...

Documentation on free periods and subscriptions for Google Navigation and connected services in the Equinox EV is hidden or unclear on GM's website. Owners struggle to find specifics on what requires ...

GM provides at least six separate, hard-to-navigate privacy statements for Chevrolet vehicles including the Equinox EV.

GM's policies do not clearly state how long they retain personal data collected from Equinox EV owners.

Equinox EV owners must manually factory reset the vehicle and notify GM before selling to delete personal data, or it remains accessible to the next owner.

Owners report unclear warranty details for the Equinox EV's electric motor, powertrain, and drivetrain despite Chevrolet's published 8-year/100,000-mile Propulsion Battery Limited Warranty and 5-year/...

Dealership staff cannot explain service issues or procedures for the Equinox EV, such as software updates, due to opaque diagnostic texts.

GM issues service bulletins for serious Equinox EV issues like high voltage battery warnings and shutdowns without notifying owners or issuing recalls.

Technicians at Chevrolet dealerships lack knowledge of Equinox EV features like adaptive cruise control's stop-and-go capability and cannot service newer models.

The automatic emergency braking system unexpectedly activates on non-threats like curbs, shadows, rain, or nothing at all, causing sudden hard stops while driving or reversing. This has nearly caused ...

GM's persistent chimes and dings for alerts like headlights left on or other warnings cannot be disabled via settings and continue incessantly. Owners find them irritating, especially when trying to r...

A warning message about missing OnStar subscription features appears every time the car starts or when cellphone data drops, requiring a button press to dismiss. Owners find it annoying and distractin...

The 'Buckle to Drive' system fails to immediately prevent shifting out of park or alert without a fastened seatbelt, allowing driving for up to 5 minutes before nagging.

Artificial driving sounds play inside the cabin at low-moderate speeds despite being set to 'off' in settings.

Windshield wipers unwantedly activate a sweep when using the turn signal.

Adaptive cruise control (ACC) fails to fully stop, flashing collision alert lights with only one second for the driver to brake manually.

The pedestrian alert sound system is too quiet or fails at low speeds and drive shifts, failing safety noise standards and prompting a recall.

The Equinox EV lacks Apple CarPlay and Android Auto support, forcing reliance on the built-in Google infotainment system which many owners find inferior for navigation, music, messaging, and app integ...

The built-in Google Assistant frequently crashes, exits immediately after activation, or ignores navigation commands while handling media fine. Owners report issues with voice commands for directions ...

The myChevrolet app fails to update charge status, state of charge, or send remote commands reliably after updates, often requiring reinstalls or workarounds. It frequently asks for credentials and co...

The steering wheel obscures key touchscreen buttons like headlights, power, and one-pedal mode when driving, forcing drivers to take eyes off the road or adjust position. This layout issue affects usa...

User profiles do not retain preferences like ambient lighting, seating positions, or drive modes such as one-pedal driving, requiring manual reset each time. Multiple drivers must reconfigure settings...

The parking brake button is hard to press accurately without accidentally disabling lane assist or releasing the brake, and it inconsistently auto-engages on slopes. Precise finger aiming is needed on...

The built-in Google Maps defaults to a super-zoomed out view useless for intersection details or nearby streets, only zooming in near the destination. This hinders precise navigation during drives.

There is no dedicated start/stop button; the car auto-starts on door close or brake press, and turning it off requires a multi-step touchscreen sequence, raising safety concerns when parked.

The column shifter's location triggers muscle memory from ICE vehicles, causing accidental shifts to neutral when intending to operate wipers on the right stalk.

Selecting drive modes like one-pedal requires navigating touchscreen menus instead of physical buttons or steering controls, diverting eyes from the road.

Climate controls demand pinpoint touchscreen precision, making temperature or fan adjustments difficult and error-prone while driving.

Customizing the instrument cluster display requires menu navigation on the main infotainment screen rather than direct steering wheel controls, adding a learning curve.

The 360-degree camera view does not fill the large infotainment screen, leaving unused real estate and reducing visibility.

The Equinox EV plays artificial motor sound through cabin speakers for pedestrian safety. OTA update 654.21 removed the option to mute this sound, frustrating owners who previously could disable it.

Super Cruise is GM's hands-free driving assistance system. Owners report it stopped working after a software update, with GM aware but unable to fix.

OTA updates reset customized charging schedules and home location data, forcing owners to reconfigure after each update.

Owners must install OTA updates within 45 days, or they bear repair costs for any issues the update would have addressed.

OTA updates sometimes need two power cycles to fully install, prolonging the process.

If OTA updates fail to install, even with manual attempts, owners must visit a dealer for resolution.

OTA updates frequently fail or behave unreliably, leading to incomplete installations and the need for dealer service.

OnStar is GM's connected service that collects extensive vehicle and driver data including location, speed, braking habits, seatbelt usage, and more, even without a subscription. Owners complain that ...

GM collects driving data like speed and braking and sells it in bulk to insurance companies and data brokers such as LexisNexis, causing insurance rate hikes even after attempted opt-outs. Owners seek...

GM and OnStar frequently share vehicle location and other data with law enforcement and government agencies like ICE without user knowledge.

Consent for GM's extensive data collection is unclear and hidden in complex privacy policies not presented at purchase or app setup.

Most users cannot delete their collected data; the myChevrolet app states data can't be deleted except possibly under CCPA/GDPR.

GM sells and shares personal data with third parties specifically for marketing purposes.

A 2022 GM data breach exposed customer names, addresses, saved locations, and vehicle data.

The vehicle continuously tracks GPS location via OnStar, with no full opt-out, even without subscription; GM confirms collection while in use and in emergencies.

The Equinox EV's central infotainment screen and gauge cluster randomly freeze, go black, or reboot unexpectedly, sometimes while driving, temporarily losing access to controls, radio, and critical dr...

The vehicle's telematics system (OnStar module or antenna) fails, causing loss of internet, GPS, Google Maps location, remote app functions, and connected apps like Spotify or Amazon Music, often requ...

The MyChevrolet phone app frequently fails to connect, update vehicle status like charge level or tire pressure, send remote commands such as preconditioning or charge limit changes, or interferes wit...

When plugged in for charging, the Equinox EV spontaneously starts like remote start with fans, heated seats, and steering wheel activating, resets charge limits, and restarts if turned off until unplu...

The climate control system turns on AC and rear window defogger unexpectedly at high temperatures despite disabling auto features and changing profiles, resetting user adjustments.

The infotainment system unexpectedly reverts to demo mode, deleting user profiles, apps, and Google account logins, accompanied by shift errors during boot-up.

After initial use, Super Cruise hands-free driving becomes unavailable with error messages, following electrical system warnings and infotainment resets.

The traffic sign recognition feature fails to detect and display speed limits or other road signs.

Google Assistant intermittently fails to connect but recovers after a few minutes.

Adaptive cruise control detects hazards but fails to engage friction brakes, relying only on regenerative braking which may not sufficiently slow the vehicle.

The Equinox EV's Google-based infotainment system, including Google Maps, Play Store apps, and streaming, relies on cellular data via OnStar through AT&T. Owners report these features stop working aft...

The OnStar/telematics module provides cellular connectivity for infotainment and apps but frequently fails, causing loss of GPS, navigation, Google services, and remote app functions. Dealers must rep...

Many core features like full Google apps, navigation, streaming, Wi-Fi hotspot, and Super Cruise require ongoing OnStar data plans costing $15-50/month after initial trials; 2025+ models include 8 yea...

The Equinox EV lacks Apple CarPlay or Android Auto, forcing reliance on the built-in Google infotainment which requires OnStar subscriptions for full functionality. Owners feel locked into GM's ecosys...

Advanced driver assistance like Super Cruise requires a $3,500 hardware option plus $40/month OnStar subscription after trial, locking lane centering behind ongoing fees with no open-source alternativ...

The MyChevrolet smartphone app for remote functions like start and lock cannot be used without an active OnStar subscription.