2026 Chevrolet Silverado 3500HD

Over-the-air (OTA) software updates push changes to the truck wirelessly, but GM provides no detailed changelogs explaining what was modified. Owners complain they cannot verify what the updates do, l...

OTA updates are a paid feature at purchase meant to deliver free wireless software fixes, but owners report dealers charging fees ($200+) for updates under warranty or required for OTA functionality t...

OTA updates require a prior dealer-performed update to keep functioning, despite being advertised as wireless and owner-managed. Owners face surprise service visits and potential fees to maintain the ...

GM publishes at least six separate privacy statements for US users covering general data, OnStar, connected services, and more, creating a fragmented mess that's hard to navigate. Buyers struggle to u...

Vehicle systems retain owner data like profiles and usage history after sale unless manually factory reset, remaining accessible to new owners or via remote services. Buyers aren't clearly informed pr...

The auto stop-start system automatically shuts off the engine at stops to save fuel but can be defeated with a button. Owners report it unexpectedly stops working entirely, even when the defeat button...

After restarting the vehicle, the seatbelt must be buckled to shift out of park. This creates inconvenience for drivers who frequently enter and exit the truck for work.

The backup camera on upfitted Silverado 3500HD chassis cabs requires special GM Techline programming to modify the VCI and update the HMI module after body installation. Dealerships often fail to do t...

The infotainment system's over-the-air (OTA) update feature is disabled and greyed out unless the battery is fully charged, due to extreme sensitivity to battery state.

After completing an OTA update, the infotainment displays a misleading 'Update Complete' screen with a red X, falsely indicating failure due to poor UX design.

OTA update messages on the infotainment screen are cut off at the bottom and cannot be scrolled, making full information inaccessible.

Disabling the factory infotainment's built-in Google Assistant (to avoid subscription) breaks 'Hey Google' voice activation in Android Auto; steering wheel voice button short press activates the truck...

Apple CarPlay in the Silverado's infotainment does not use the full screen, with the right side permanently reserved for redundant native Chevrolet functions in split-screen mode.

The Silverado's touchscreen infotainment buries useful functions deep in hard-to-navigate menus, making routine interactions frustrating and inefficient.

OTA updates target the truck's infotainment radio system. Failures leave the radio stuck in recovery mode, continuously draining the battery and potentially stranding the vehicle.

OTA updates notify owners via the My Chevrolet app or dashboard but repeatedly fail to install despite multiple attempts and restarts. Some require disconnecting WiFi or using a battery tender to succ...

OTA updates erase customized preferences, forcing owners to reconfigure features like one-pedal driving or disabled safety alerts such as 'check your back seat'. This disrupts personalized driving exp...

A new OTA-added feature automatically activates the HVAC blower when windows are down, intended for ventilation but criticized as pointless or non-functional by owners. It unexpectedly runs the fan in...

The auto stop-start system, which shuts off the engine at stops to save fuel, stops functioning after certain OTA software updates like those for auto headlamps. Owners must use battery tenders or oth...

OnStar is GM's connected services system that collects extensive vehicle and personal data including geolocation, driving habits, biometrics, and camera/sensor info. Owners complain it tracks them con...

GM collects highly sensitive personal details like race, religion, medical conditions, sexual orientation, biometrics, and physiological traits. This data is gathered through vehicle systems and apps,...

GM sells and shares collected personal, location, and vehicle data with third parties including advertisers and affiliates for marketing. This includes driver behavior, geolocation, and camera data sh...

GM frequently shares precise location and other data with law enforcement including ICE upon requests, often without warrants in exigent cases. This enables government tracking of vehicle owners. Poli...

Owners cannot delete their data from GM systems or the myChevrolet app except in CCPA/GDPR regions. The app explicitly states data can't be deleted. This traps personal and vehicle data indefinitely.

Consent for broad data collection happens vaguely at purchase or app setup, with no one reading fine print privacy policies. Owners unknowingly agree to extensive tracking. Processes lack transparency...

Location services can only be partially disabled in some 2019+ models, still collecting GPS data during emergencies like crashes. Full opt-out is unavailable. This limits privacy protections.

GM's policies don't specify how long they retain personal and vehicle data, keeping it as long as 'necessary' indefinitely. Owners lack visibility into data lifespan. This enables prolonged surveillan...

The Android infotainment interface mines and sells personal vehicle data to Google, with GM pushing its use by removing CarPlay options. Owners lose privacy through forced data mining. This integrates...

The Silverado's Android-based infotainment system frequently crashes and becomes unstable, similar to issues seen in consumer Android TVs. Users report it running slowly and requiring resets.

Over-the-air map updates on GM vehicles like the Escalade can brick the infotainment radio, leaving it non-functional and requiring an expensive dealer repair.

The Android infotainment system becomes outdated and slow because GM stops providing updates, leaving it running poorly long-term.

Built-in navigation maps fail to include new streets after a few years without software updates.

Owners cannot install OTA updates through the infotainment system, with 'Check for Updates' greyed out or 'Unable to Update' errors; this affects many refreshed trucks and dealers/OnStar cannot fix it...

Basic bugs like incorrect metric units persist without software fixes via OTA updates.

The auto stop/start feature fails intermittently, often alongside climate control malfunctions (fan running when off), radio staying on, or engine lights from phone connections; requires battery disco...

OTA updates fail to download or install despite being available, with vehicles stuck on old software versions like Y167.4.2 or Android 10; OnStar sees failures but cannot resolve.

The Silverado's infotainment system provides map updates and navigation features, but these require an active OnStar subscription plan. Owners report that without it, maps are unavailable or updates f...

OnStar connected services, including apps for maps/traffic and remote access, cost $15/month each. Owners criticize the ongoing fees and potential $3000 over 8 years to keep features active.

After 8 years or without ongoing OnStar payments, the infotainment system becomes unusable or 'bricked.' Owners fear permanent loss of core features without continued subscriptions.

The built-in Google Assistant in GM's infotainment interrupts with a subscription popup instead of functioning or deferring to Android Auto. Owners cannot disable the nagging prompts.

A $1,500 OnStar and Connected Services Premium Plan is added to the vehicle's sticker price as a mandatory option, even if buyers don't intend to use it.

Enrollment in OnStar for connected features requires sharing driver behavior, geolocation, and camera data with GM.