2026 Chevrolet Suburban

Chevrolet provides multiple separate privacy policies that are difficult to navigate. Owners report they are user-unfriendly and require sorting through a long list to decipher.

The Android Auto infotainment system integration reads incoming calls and texts aloud or plays notification sounds even when Do Not Disturb (DND) mode is enabled on the phone. Owners report frustratio...

The driver assistance system, which includes safety features like automatic emergency braking or lane-keeping, fails to activate when expected. This leads to unreliable performance of electronic safet...

The automatic engine stop-start feature, designed to shut off the engine at stops for fuel efficiency, causes hesitation or rough acceleration when restarting. Owners worry it contributes to premature...

The Stabilitrak electronic stability control system triggers persistent dashboard warning lights for traction control, stability, and brakes, even when the vehicle runs normally. Owners seek sensor fi...

Bluetooth audio devices like AirPods automatically disconnect from the driver's phone when inside the 2021 Suburban with the vehicle powered on, even after disabling CarPlay and removing the phone fro...

The Google-based infotainment system in 2022 Suburban models with rear entertainment removed key playback options like USB drive support and Miracast, crippling functionality for backseat passengers.

The wireless charging pad in the 2025 Suburban lacks a sliding cover, leaving the area exposed.

Heated and ventilated seats in the 2025 Suburban lack physical switch gear and rely solely on touchscreen controls.

Cargo area seats in the 2025 Suburban require holding the button continuously to fold them, rather than a quick press.

The radio in Chevrolet vehicles unexpectedly disconnects by itself.

The Suburban's daytime running lights failed to work properly due to a software glitch in the headlight control system. Owners had to repeatedly visit the dealer, who initially denied the issue, until...

OnStar-equipped Chevrolet vehicles collect driving data like speed and habits, which GM sold to LexisNexis. LexisNexis used this data to create risk profiles that insurance companies accessed, potenti...

GM's OnStar system shares vehicle location and other data with police and government agencies like ICE. They frequently turn over this information, often in response to warrants or court orders.

The vehicle and myChevrolet app collect highly sensitive data like fingerprints, faceprints, voiceprints, health info, race, religion, and sexual orientation. This data is gathered through cameras, mi...

GM analyzes collected data to infer your psychological trends, intelligence, abilities, and aptitudes. These inferences are used for purposes like targeted marketing.

GM has at least six separate privacy statements for US users covering OnStar, apps, and general practices. This makes it hard to understand what data is collected and how it's used.

Most users cannot request deletion of their personal data from GM systems, except in CCPA/GDPR regions. The myChevrolet app explicitly states data cannot be deleted.

In 2022, GM suffered a data breach exposing customer names, addresses, saved locations, and vehicle information. This compromised privacy for many OnStar users.

GM's policies specify retention periods for certain data (e.g., geolocation up to 3 years, driver behavior up to 6 months) but state others are kept 'as long as necessary' for their purposes, leaving ...

The infotainment system is the vehicle's central touchscreen for navigation, audio, and vehicle controls. Owners report it suddenly going black, disabling the display and sometimes the instrument clus...

The infotainment touchscreen controls media, maps, and settings but can freeze up completely. Resetting requires stopping the vehicle, powering off, and opening the door.

The premium Bose audio system delivers sound through multiple speakers but develops a tinny, echoey, or flat quality, especially during podcasts. No error codes appear, complicating warranty claims.

The ambient temperature sensor displays external air temperature on the dashboard or infotainment for climate control reference. It gets stuck at one reading like 60°F despite actual weather changes.

Super Cruise hands-free highway driving assist requires an upfront payment plus an ongoing monthly subscription after the initial trial period on models like the Suburban.

The MyChevrolet app fails to remote start the vehicle or respond after the car sits unused for several days, frustrating owners who expect reliable remote access.

The MyChevrolet app becomes nonfunctional and fails to connect to the vehicle after the telematics unit is replaced, with no clear troubleshooting prompts.