2026 Chevrolet Trax

The owner's manual provides instructions for programming additional key fobs without an existing recognized transmitter, but these steps do not work for U.S. owners, possibly due to Canadian-specific ...

The remote start feature, which allows starting the engine from afar, fails to automatically turn on the air conditioner, resulting in hot air blowing instead.

Chevrolet does not send owner notifications about available new software updates for the vehicle.

OnStar denies owners the promised free remote access app despite marketing and documentation claiming it's standard for 2025 models, forcing repeated calls and dealership help.

Owners report over-the-air software updates fail to use home WiFi connections despite infotainment WiFi support, requiring other methods.

Large or major software updates are unavailable over-the-air and must be performed at a GM dealership service.

Service advisors cannot explain the purpose of multiple required software updates, such as six at once.

GM provides at least six separate privacy statements for U.S. users across its services, complicating efforts to understand data practices.

The auto start-stop system automatically shuts off the engine at stops to save fuel and restarts when you release the brake. Owners report it fails to activate even when enabled in settings.

Owners hear a loud electrical humming or buzzing sound coming from the radio/infotainment system.

The side collision sensor is part of the vehicle's safety systems that detect potential side impacts. Owners report it malfunctioning, requiring checks on connections or dealer service.

Driver assist systems provide features like lane keeping and adaptive cruise control. Reports indicate these systems fail to activate as expected.

The Apple CarPlay system, which mirrors your iPhone's interface on the car's screen for navigation and music, frequently fails to connect when starting the car or drops intermittently, causing music c...

The infotainment touchscreen, used for radio, navigation, and calls, becomes frozen or unresponsive to touch inputs while steering wheel buttons and rear camera still function. This leaves owners unab...

The infotainment system takes several minutes to fully load after starting the car, delaying access to navigation, music, or other features while driving. Owners find this frustrating as they must wai...

Bluetooth connections for calls produce severe audio distortion, making conversations inaudible. This affects hands-free calling reliability.

The infotainment system has laggy or inconsistent responses to touch inputs, described as 'mood swings' in responsiveness. This makes interacting with the screen frustratingly slow.

Climate controls for temperature, fan speed, and AC/heat modes are buried in touchscreen menus with no physical knobs or buttons. This requires taking eyes off the road for adjustments, increasing dis...

When playing music from a USB flash drive or memory stick, owners cannot browse playlists, scan tracks, or change songs unless the vehicle is in park. This safety feature frustrates users wanting to o...

The steering wheel voice command button requires phone pairing and restricts full use to passengers only, preventing driver-initiated audio control. This limits hands-free operation for solo drivers.

Over-the-air software updates fail to complete, with the connection process spinning indefinitely when linking to home WiFi. Owners wait extended periods without success.

Using the phone causes the radio to shut off unexpectedly, and phone or radio connections fail intermittently. This disrupts audio playback during calls.

Android Auto persistently reconnects despite being manually disconnected multiple times in the settings. This overrides user preferences for phone integration.

The plastic door and center console armrests are excessively hard and uncomfortable for extended use, with only a rubberized top on the center one providing minimal relief. This causes physical discom...

The gear shifter often drags past Drive into Low gear when shifting from Park, requiring extra care to avoid accidental downshifts. This physical control quirk annoys drivers during routine shifts.

The physical volume knob is very small, blends into the glossy black screen finish, and is hard to locate quickly. Drivers often miss it while trying to adjust audio, leading to distractions.

The adaptive cruise control feature maintains a set speed and distance from the vehicle ahead. After a software update, owners report it cannot be turned off using the steering wheel cancel button or ...

Over-the-air (OTA) software updates push fixes wirelessly to the vehicle's infotainment system. After an OTA update, a splash screen announcing successful update appears every vehicle startup, forcing...

OTA updates deliver software changes remotely. One report describes an OTA update causing the check engine light to illuminate, a transmission problem warning, and failure to engage drive on a low-mil...

OTA updates modify vehicle software over the air. Failed OTA updates have caused the radio to continue playing 10-15 minutes after engine off and doors opened, with displays remaining active.

OTA and dealer software updates alter vehicle configurations. Updates have reset personalized settings and redesigned infotainment screen menus and submenus without user input.

The infotainment system handles the dashboard display, navigation, and media. A software update intended to fix dash blackouts reportedly made issues worse for some 2025 Trax owners.

The infotainment system controls the central touchscreen for audio, maps, and car settings. 2024 Trax owners report ongoing major issues requiring dealer visits, with uncertainty about fixes via updat...

The OnStar connected vehicle service in Chevrolet Trax collects extensive personal and vehicle data including precise geolocation, biometrics, driving habits like speed and braking, vehicle diagnostic...

GM and OnStar frequently share precise location, driver behavior, and other vehicle data with law enforcement and government agencies like ICE, often upon request and even in emergencies regardless of...

GM sells and shares personal data including location and driving habits with third parties like advertising networks and marketing firms for commercial purposes.

Most users cannot delete their collected data from GM systems, with the myChevrolet app explicitly stating no deletion is available outside limited CCPA/GDPR regions; retention periods are also vaguel...

Consent for broad data collection via OnStar and apps occurs vaguely at purchase or app setup, without clear understanding of the extensive tracking involved or easy opt-out options.

Location services in the Trax can only be partially disabled on some models, with GM still collecting geolocation data during emergencies or certain events even when turned off.

The Trax's 11-inch infotainment screen randomly goes blank, freezes, or becomes unresponsive during drives, often requiring owners to pull over, restart the vehicle, or open the door to reset it. This...

The infotainment system experiences glitches like navigation freezing, audio static, backup camera distortion, or complete lockups when adjusting music or taking calls. Software updates are commonly a...

After software updates for recalls like instrument panel blackouts, advanced driver assistance features such as adaptive cruise control, lane assist, and regular cruise stop working, displaying error ...

The vehicle's electronics trigger numerous diagnostic codes related to engine, transmission, braking, steering, and other systems, sometimes causing blackouts at highway speeds or critical failure war...

The 2026 Chevrolet Trax includes 8 years of free OnStar Basics with remote access features via myChevrolet app, but owners report they are not provided without paying for premium plans. OnStar aggress...

Remote start/stop via the myChevrolet app is included in 8 years of free OnStar Basics on the 2026 Trax, but owners fear it will expire after the free period and require a paid subscription, as experi...

GM adds $1,500 to the sticker price of some vehicles, including Chevrolet models, for three years of OnStar and Connected Services Premium Plan, presented as an optional add-on but forced on buyers re...