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Problems & Complaints

2026 Genesis G90

27 documented issues across 7 categories from real owner reports

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All Reported Problems

Every documented issue for this vehicle, organized by category

Documentation Opacity

3 issues reported

The 2025 Genesis G90 has an active road-noise cancellation system that generates sound waves to reduce cabin noise, but owners report no menu option to disable it. This leads to headaches and ear pres...

Genesis advertises a valet service that picks up the car for service and provides a loaner, but owners report it is not provided unless complaints are made.

Subscription pricing for Genesis connected services and features is hidden behind logins or paywalls, preventing buyers from comparing costs upfront without creating an account. This lack of transpare...

Electronic Alerts & Nags

4 issues reported

The driver attention monitoring system displays a 'you might want to consider taking a break' message with a coffee cup icon when it detects eyes off the road, even briefly. Owners report it triggers ...

The TPMS falsely alerts low tire pressure despite correct inflation levels and won't reset even after replacing sensors and modules. Owners report ongoing warnings that defy fixes.

Driver's side-view mirror emits loud chirping or electronic beeps every few seconds for up to 15 seconds after extending. Multiple 2024 G90 owners report this intrusive sound.

The auto start-stop system, which shuts off the engine at stops to save fuel, causes sluggish throttle response from a stop and disrupts climate control by humidifying A/C and weakening heat. This neg...

Interface Friction

8 issues reported

The G90's door handles have touch sensors for locking/unlocking without a key. Owners report the sensor is sometimes unresponsive, especially in rain, requiring multiple attempts to lock the doors.

When using remote start to precondition the cabin, the G90 does not automatically activate seat heaters or steering wheel heat. A workaround exists via the Genesis Connected app.

The 360-degree camera system provides a bird's-eye view for parking but lacks washers, making it ineffective when lenses get dirty.

The driver's side controls for adjusting the passenger seat fail to move it fully to a rest position, stopping only at 90 degrees.

The Genesis app fails to sync with the vehicle's driver profile settings.

The G90's infotainment system uses numerous graphic tiles for settings and navigation, which can be confusing at first.

The center console moves slightly when bumped by the knee, and some buttons feel plasticky, suggesting subpar build quality.

The 12.3-inch infotainment touchscreen is inset deep into the dashboard, making it a reach for the driver and passenger to access.

OTA Behavior

1 issue reported

The 2026 Genesis G90 supports over-the-air (OTA) software updates to enable features like wireless Apple CarPlay. Owners report the update has not arrived yet despite rollout to some 2023-2024 models,...

Privacy & Surveillance

8 issues reported

The Genesis G90's Vehicle Technologies and Services continuously collect vehicle usage, performance data, driving data, and precise geolocation from connected devices or location services. Owners cann...

The vehicle's voice recognition system captures sensory information including voice commands and utterances whenever it is activated. This audio data is collected as part of the connected services.

Biometric data like fingerprint or facial geometry is stored locally on the vehicle for Digital Key and access services. Data remains until manually deleted or the system is reset.

Genesis sells or shares personal information including identifiers and geolocation data with third parties such as SIRIUS XM, advertising companies, social media platforms, joint marketing partners, a...

Personal and vehicle data is disclosed to affiliates, vendors, service providers, business partners, retailers, marketing partners, and for legal compliance including law enforcement requests.

Precise geolocation data collection requires consent via Genesis Connected Services, but withdrawing it demands fully unenrolling from the MyGenesis account.

Personal information is retained for as long as necessary for disclosed purposes or as required by law, with no specific time periods provided.

Over-the-Air (OTA) software updates use the Genesis Connected Services data connection, enabling remote access to the vehicle for updates.

Software Stability

2 issues reported

The rear LED entertainment screen and UV lights (likely for sanitizing surfaces) suddenly stop working. Owners report this requires major disassembly, such as removing back seats and the rear console,...

The infotainment system's daylight savings time setting automatically re-checks itself repeatedly. This causes the vehicle's clock to remain off by one hour.

Subscription Lock-in

1 issue reported

Some Genesis G90 owners report dealerships charging ~$150 (4-6 hours labor) for software updates to enable features like wireless Android Auto, despite free USB download/install options from Genesis a...

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