All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
1 issue reported
The vehicle's privacy documentation directs buyers to a separate INFINITI Privacy Notice not included in purchase materials. Full details on data sharing and usage are only accessible post-purchase vi...
Electronic Alerts & Nags
2 issues reported
The Q60's automatic emergency braking system unexpectedly activates at high speeds and cannot be permanently disabled. It resets to 'on' every time the car is turned off, requiring drivers to disable ...
Disabling driver assistance features triggers a warning light that stays on, causing unnecessary anxiety. The light cannot be permanently dismissed.
Interface Friction
1 issue reported
The Infiniti Q60's infotainment system uses two touchscreens: a lower one for basic controls and an upper one for navigation and apps. Owners and reviewers report it as super laggy, outdated, slow, di...
Privacy & Surveillance
7 issues reported
The Infiniti Q60's telematics system collects detailed personal and vehicle data, including GPS location, speed, direction, odometer, VIN, mechanical condition, braking/turning patterns, and driver mo...
Infiniti shares collected vehicle and personal data with service providers, affiliates, dealers, data brokers, insurance carriers, and marketing partners, and discloses it for law enforcement, subpoen...
The embedded GPS telematics device enables continuous tracking of the vehicle's location, driving patterns via speed and direction, and supports stolen vehicle recovery, even without active services.
Using the vehicle or its services implies consent to data collection, transmission, and monitoring on behalf of the driver and all occupants; opt-out requires contacting Infiniti by phone and may not ...
New vehicles in Dealer Demonstration Mode transmit data including location before purchase, with data retained unless deactivated and automatically deleted after 90 days only if not enrolled in servic...
There are no clear data retention or deletion policies beyond 90-day deletion for demo mode; service cancellation does not stop collection, and users must manually clear data before selling the vehicl...
Infiniti can remotely push software updates without notice, potentially erasing user data, and has access to event data recorder information with user consent via terms acceptance.
Remote Control Capability
1 issue reported
The Infiniti Q60's remote control capability allows the manufacturer to manage connected services for features like remote start or app control. Owners complain that Infiniti can unilaterally suspend ...
Software Stability
4 issues reported
The Infiniti Q60's center display screens, which control infotainment and vehicle information, intermittently go dark or black. They often recover after some time like an hour, but this disrupts norma...
Performing a reset on the Q60's software clears all personalized settings and configurations. Owners report everything being 'gone' after the reset, requiring reconfiguration.
The Denso-made information display in the Q60 experiences software problems. This affects the dashboard or secondary display showing vehicle data.
The center display screens in the Q60 completely fail or go out. This renders the primary infotainment interface unusable.
Subscription Lock-in
1 issue reported
Infiniti Q60's connected services, such as full navigation and other features, are initially available via a trial period in demo mode. After the trial expires, owners must enroll in a paid subscripti...
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