All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
4 issues reported
On the top Autograph trim, the panel left of the steering wheel has two blank switch covers instead of functional buttons, making the $72,000 luxury SUV feel unfinished.
The third row has a USB-C port on one side but only a blank cover on the other, creating an uneven and incomplete charging setup.
The power folding mirrors do not automatically fold or unfold when locking or unlocking the car, requiring manual operation despite being advertised as a convenience feature.
The vehicle features fake exhaust ports that mimic real ones but are non-functional, discovered post-purchase and contributing to a deceptive luxury appearance.
Electronic Alerts & Nags
9 issues reported
The auto start-stop system automatically shuts off the engine at stops to save fuel but requires manual override each time. Owners find this repetitive process frustrating.
The crash detection system is meant to alert or activate safety features during accidents but triggers falsely. Owners report unwarranted activations.
Rear automatic braking helps prevent collisions when reversing but is too sensitive. Owners want reduced sensitivity to avoid unnecessary interventions.
Forward collision warning alerts drivers to potential front-end crashes but malfunctions at low speeds like 7 MPH. This causes inappropriate alerts.
The vehicle plays an audible notification upon starting, which some owners find annoying. No clear purpose or disable option is mentioned.
Seatbelt warning system chimes or displays for rear or general seats even when buckled, continuing randomly while driving. Owners describe it as very annoying.
Auto steer (lane keeping assist) is supposed to maintain lane position but feels unstable, bouncing side to side. Owners compare it to a bowling ball in bumpers.
Pushing the trunk open button triggers the car alarm unexpectedly. Owners report this as a main issue preventing purchase.
Ultrasonic parking sensors beep excessively, such as front-left while reversing or on uneven roads without obstacles. Owners find the continuous alerts annoying.
Interface Friction
11 issues reported
The QX60's Apple CarPlay integration frequently fails to connect or disconnects randomly, even after software updates, re-pairing Bluetooth, or dealer resets. Users report it working only half the tim...
The infotainment system repeatedly disconnects from the user's phone, interrupting calls or media playback.
On 2022-2025 QX60 models, Apple CarPlay and Android Auto cannot display in fullscreen mode.
The InTouch infotainment system's built-in navigation is difficult and frustrating to use.
Pandora streams audio via the infotainment but fails to show album art or thumbs up/down controls on the car's screen.
After granting iPod access permission when plugging in a phone, the system always defaults to USB mode instead of Bluetooth, with no way to revoke permission.
The climate control panel uses haptic touch buttons that require hard presses to register, leaving fingerprints and smudges on the glossy surface.
The QX60 dashboard feels overcrowded with excessive knobs and controls compared to cleaner rival designs.
The touch sensors for unlocking doors fail to work reliably, forcing users to use the key fob.
Pressing the start button fails to power on the vehicle despite depressing the brake, with only dashboard lights illuminating.
The door handles are positioned too far back, requiring awkward reaching to close the door, especially for those without long arms.
Privacy & Surveillance
7 issues reported
The QX60 collects detailed vehicle and personal data including location, speed, braking patterns, eye movements, camera feeds, and more via connected services and features like ProPilot Assist. This d...
Collected data is shared with third parties including service providers, dealers, data brokers, insurance carriers, marketing partners, law enforcement, and for lease/finance recovery without occupant...
Purchasing, using, or accessing services consents to data collection, transmission, and use on behalf of the owner and all occupants; disabling transmission disables services with no granular opt-out.
Features like Drive Alerts and My Car Finder enable remote monitoring of vehicle location and conditions, even while in motion, by anyone with account access; location also tracked for services, airba...
New vehicles transmit data including location in Dealer Demonstration Mode before purchase, with data deleted after 90 days if not enrolled.
Cancelling services does not stop data collection; owners must manually clear data before selling or transferring the vehicle, or it remains accessible.
Conversations with service centers are monitored, recorded, and shared with Infiniti, dealers, and providers.
Remote Control Capability
2 issues reported
The Infiniti QX60's remote control capability allows the manufacturer to push software and hardware updates over-the-air. Owners report that these updates occur without advance notification and can af...
Infiniti can remotely suspend or deactivate remote services on the QX60 at any time. This includes 30 days notice for any reason or immediate termination for 'good cause' like non-payment or illegal u...
Software Stability
7 issues reported
The QX60's central infotainment touchscreen, which controls audio, navigation, and vehicle settings, goes completely black or blank, often with no sound. Owners report this happening intermittently, r...
The main infotainment display freezes, becoming unresponsive to touch inputs. Restarting the vehicle is often needed to restore functionality.
The digital screen above the steering wheel fails to retain user display preferences and resets cumulative mileage to zero on every restart. This affects trip computer and gauge settings memory.
The infotainment audio system uncontrollably increases volume on its own until the vehicle is restarted. This creates a sudden loud blast that startles drivers.
The central infotainment screen loses resolution and becomes pixelated, degrading display quality. This visual glitch affects usability of maps and media.
The emergency SOS call button and InTouch connectivity icons on the infotainment screen stop responding to touch. These safety and remote service features become inaccessible.
The infotainment system suffers repeated glitches like unresponsiveness and errors that dealers cannot resolve despite multiple service visits. Owners describe it as fundamentally unreliable.
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