All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
1 issue reported
Lexus provides numerous privacy policies, notices, and statements across its services. Owners and researchers find them hard to locate and difficult to understand, creating a frustrating experience.
Electronic Alerts & Nags
3 issues reported
The vehicle's door open warning alert continues to display and nag the driver even after being acknowledged and with all doors closed. This creates ongoing distraction during driving.
The car alarm erroneously triggers in the early morning hours due to cold temperatures causing condensation inside the vehicle, with no diagnostic fault codes present.
The automatic high beam system inappropriately activates main beams when it shouldn't and is slow to switch back to low beams when facing oncoming traffic.
Interface Friction
12 issues reported
Pre-2024 Lexus LC models used a touchpad controller for the infotainment system (replaced by 12.3-inch touchscreen with Lexus Interface in 2024+). Owners and reviewers found it infuriating and difficu...
The LC's climate and seat heating controls require navigating touchscreen menus instead of using dedicated physical buttons. This makes quick adjustments frustrating, especially for functions like syn...
The 360-degree and backup cameras in the LC have poor resolution, blurriness, and lack dynamic guidelines that adjust with steering. This reduces their usefulness for parking and maneuvering.
The 2024+ LC's new touchscreen infotainment has subpar display quality with weak black levels and blurry elements like album art in CarPlay. It lags behind competitors like BMW and Mercedes.
The LC's gear selector requires specific actions like kicking and holding to shift modes, which feels imprecise and finicky to operate.
The digital gauge cluster display in the LC is hard to navigate and understand while the vehicle is in motion.
The LC's USB ports often fail to initially recognize connected devices, leaving the USB option greyed out in the infotainment.
The LC's Miracast wireless mirroring feature is hard to set up initially and inconsistently reconnects each time.
The Lexus Link app fails to successfully send locations to the car's satellite navigation despite confirming transmission.
When using Google Maps or Waze via CarPlay, the LC's compass display gets stuck on the initial direction and does not update.
The LC's Climate Concierge system automatically activates seat or steering heaters without warning or obvious reason, lacking easy physical overrides.
Lexus vehicles, including the LC, suffer persistent phone integration problems like Android Auto and Apple CarPlay connectivity after three years per JD Power.
OTA Behavior
1 issue reported
Over-the-air (OTA) software updates wirelessly deliver new features and fixes to the vehicle's infotainment and other systems. Owners report spotty performance, causing persistent problems that contri...
Privacy & Surveillance
7 issues reported
The Lexus LC's Data Communication Module (DCM) and connected services collect precise geolocation (opt-in consent required), driving behavior (acceleration, speed, steering, braking), and vehicle heal...
Lexus shares and sells collected personal information, including sensitive data like precise geolocation and biometrics, to third parties for targeted advertising and marketing.
Lexus experienced security lapses exposing location data of over 2 million Toyota and Lexus users for 10 years.
Lexus only confirms data access, deletion, and control rights (like CCPA) for all US users, not worldwide.
The Lexus app and connected services monitor driving habits, notify owners of bad driving, and alert on guest driver privilege violations.
Lexus infotainment systems permanently store text messages and call logs without owner knowledge or consent, accessible by law enforcement using third-party forensic tools.
Lexus shares stolen vehicle location data with police and uses location services for lease or finance recovery purposes.
Remote Control Capability
1 issue reported
The Data Communication Module (DCM) enables remote features like location tracking and over-the-air updates in the Lexus LC. Owners report that Lexus reserves the right to remotely disable this module...
Software Stability
2 issues reported
The Lexus LC's infotainment system is the touchscreen interface for navigation, audio, and vehicle settings. Owners complain it feels outdated and old compared to modern standards, detracting from the...
The infotainment system's USB music player is designed to stream albums from USB drives. Owners report it plays tracks in the wrong order instead of sequentially by album.
Subscription Lock-in
5 issues reported
Lexus requires a paid Remote Connect app subscription for remote start functionality after the 3-year trial, even on models where it was previously complimentary. Key fob remote start does not require...
The Lexus app's remote start feature automatically shuts off the engine after 10 minutes or if you try to shift into gear before then, even if you arrive within the window. Owners complain this preven...
The key fob remote start on Toyota/Lexus vehicles is overly complicated to activate and often fails to work unless standing right next to the car after multiple attempts. Owners compare it unfavorably...
The Lexus app (Enform) fails to remote start, showing errors like 'car outside cell range,' despite other app functions like gas status working. This affects connectivity-dependent remote features on ...
Recent iPhone software updates (e.g., 26.1) cause the Lexus app to fail with error messages during remote start, though key fob start still works. Owners report it functioned fine before the update.
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