2026 Lexus NX

The heated steering wheel is an optional feature available in the luxury package of the 2026 Lexus NX. Owners report ordering it explicitly but receiving a vehicle without it, leading to disputes with...

Lexus provides numerous privacy policies, notices, and statements for its vehicles, apps, and services. This creates a complicated and opaque documentation landscape that is difficult for owners to na...

The Lexus NX's advanced driver assistance systems (ADAS) like collision warnings and automatic emergency braking trigger frequent alarms for normal driving maneuvers. Owners report the car beeping or ...

When the driver lifts off the accelerator, the engine noticeably hesitates or 'shuts down,' slowing the car more abruptly than expected and disrupting smooth driving on city streets or highways.

The auto start-stop feature, which shuts off the engine at stops to save fuel, requires manual disabling with a button every time the car starts rather than remembering the previous setting.

The NX's Bluetooth system for phone pairing and audio streaming often fails to automatically connect to phones on startup. Owners must manually select and pair each time, adding an annoying extra step...

When using Apple CarPlay on NX models without built-in navigation, activating Siri via the infotainment screen grid button is inconsistent and fails most times. This hinders hands-free voice commands ...

The 2025 NX infotainment lacks an option to manually add secondary driver profiles in the car screen, despite them appearing in the Lexus app. This prevents personalized settings like seat and mirror ...

The auto-hold feature, which keeps brakes applied when stopped, must be manually reactivated with a button every time the 2025 NX starts, rather than persisting in driver profiles. Other settings like...

NX audio system produces whistling or interference noise over Bluetooth or aux when the engine is running, especially during silences, but disappears when engine is off. This affects music playback qu...

The NX infotainment system features deeply nested menus and multi-step controls for basic functions, resulting in a frustratingly long learning curve. Owners expect simpler navigation in a luxury vehi...

The Lexus Interface infotainment system handling navigation, UI, and voice commands in the NX shipped with bugs like non-stop GPS calibrations, jerky UI, and unresponsive voice assistant, making the c...

Lexus vehicles and apps collect extensive personal data including precise geolocation, biometric info, driving behavior, interior/exterior images, voice recordings, and vehicle health via the Data Com...

Lexus shares collected personal information, including location and driving data, with affiliates and service providers as outlined in the privacy notice, but does not share with ad networks or for ta...

The Data Communication Module (DCM) is active by default upon vehicle delivery, continuously collecting non-precise location and other data until manually deactivated by contacting Lexus. Precise loca...

Lexus Safety System+ and Advance Drive use interior cameras and sensors to monitor driver posture, facial activity, steering grip, and seat belt usage, with Facial Recognition storing facial scans lin...

Lexus has a history of security lapses, including exposing location data of over 2 million users for 10 years and other leaks affecting hundreds of thousands. This compromises the safety of collected ...

Owners dislike the built-in tracking via Enform services and GPS, asking if location tracking can be fully disabled to avoid 'big brother' surveillance, similar to phone location settings.

The Data Communication Module (DCM) enables remote features like data transmission and connected services in the Lexus NX. Owners report that Lexus reserves the right to remotely deactivate the DCM if...

Lexus connected services can be accessed remotely via the vehicle's DCM. The manufacturer reserves the right to terminate or suspend these services at any time, for any reason, including without cause...

The head-unit infotainment system fails to automatically switch to Android Auto when the car starts, requiring manual intervention. Owners report this persistent bug in 2024-2025 NX models, with hopes...

Android Auto Google Maps directions do not display on the Head-Up Display (HUD), unlike the native Lexus maps. This long-standing issue persists in 2025 NX with headunit software version 2170.

The infotainment system and Lexus app suddenly forget the owner's profile and vehicle registration, requiring full re-setup including VIN rescan. This occurred in a 2022 NX after just two weeks of own...

The backup camera display fails to show an image or goes blank when shifting into reverse, reducing visibility during parking. This software-related issue prompted a recall for 144,200 NX, RX, and TX ...

The infotainment system enters endless reboot cycles due to faulty over-the-air updates or errant data, disabling radio, navigation, climate controls, and hands-free functions. Owners report spontaneo...

Lexus Enform Remote Connect requires a paid subscription for app-based remote engine start, lock/unlock, but many owners report it fails to work despite active payment, showing errors like Z2 or 42. D...

Lexus NX vehicles have built-in remote start capability, but it requires an ongoing paid subscription to Lexus Enform Remote after any trial period, with some models needing dealer activation. Owners ...

Lexus NX's WiFi Connect service, which enables internet for apps like navigation updates and messaging, ends its free trial and requires a paid subscription to continue. Owners receive app notices pro...

Digital key feature, allowing phone-as-key functionality via the Lexus app, requires Remote Connect subscription but the option often doesn't appear in the app even with active service. Owners want to...

Drive Connect bundles services like navigation and voice assistant, with free trials (typically 3 years) that expire into paid subscriptions; owners report confusion over negotiated extensions like 'I...