All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
2 issues reported
The Lexus UX owner's handbook is criticized for being inadequate and missing key information on features like TPMS (Tire Pressure Monitoring System) and battery regeneration in the hybrid model. Owner...
Lexus provides a vast and confusing array of privacy policies, notices, and statements for vehicles, apps, connected services, and onboard cameras. Owners and reviewers describe it as a complicated sc...
Electronic Alerts & Nags
4 issues reported
The Lexus Traffic Lane Assist (LTA) system monitors steering input to detect driver attention. Owners report frequent false warnings on straight roads like highways, claiming the driver isn't paying a...
The seat belt warning chime activates when belts are unbuckled. Owners complain it cannot be disabled without dealer intervention, unlike older models.
The anti-theft alarm system is designed to detect unauthorized entry or movement. Owners report it falsely activating at night or when sleeping inside the vehicle, disturbing sleep and neighbors.
A buzzer warns when exceeding the detected speed limit. Owners find it very irritating but note it can be switched off.
Interface Friction
5 issues reported
The Mark Levinson (ML) premium audio system in the 2025 Lexus UX produces poor sound quality on certain songs, sounding like a 'tin can' with no presence, especially high-pitched vocals, while others ...
The Lexus app allows only the primary driver to fully associate the vehicle VIN, limiting secondary users like spouses to shared digital keys with reduced functionality requiring proximity.
The Lexus UX buries basic functions in a complex touchscreen interface without knobs or buttons, frustrating users who find it hard to use.
The UX's auto-folding mirrors do not fold automatically when shutting down the car and require a manual toggle while the car is still on.
Bluetooth phone pairing in the Lexus UX fails to auto-connect, requiring manual reconnection each time the driver enters the car.
Privacy & Surveillance
7 issues reported
Lexus vehicles and apps collect extensive personal data including precise geolocation, driving behavior (acceleration, speed, braking, steering), biometric data, facial geometric features from interio...
Lexus shares or sells personal information, including contact details, vehicle data, driving behavior, and location, with third parties for targeted advertising and marketing. Mozilla criticizes this ...
Lexus has suffered multiple data breaches, including a 10-year leak exposing location data of over 2 million users and another affecting 300,000 users.
Lexus retains driving data in identifiable format for up to 15 years and location data for up to 10 years.
Owners worry the Lexus Link+ app shares vehicle status and data with previous owners if not properly deleted from their accounts.
The Data Communication Module (DCM) is on by default upon vehicle delivery, collecting non-precise location data until manually deactivated; services require it to remain active.
Interior cameras enable the Facial Recognition System and Advance Drive System to capture and store facial scans linked to driver profiles, monitoring posture, facial activity, steering grip, and seat...
Remote Control Capability
1 issue reported
The Data Communication Module (DCM) enables remote connectivity features like telematics and data transmission in the Lexus UX. Owners report that Lexus can remotely deactivate the DCM if the service ...
Subscription Lock-in
1 issue reported
Lexus UX remote preconditioning/start via the Lexus app requires a paid subscription through Remote Connect (part of Lexus Connected Services) after the initial trial, even on vehicles equipped with t...
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