All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
2 issues reported
Mercedes-Benz scatters its privacy information across multiple hard-to-find policies, notices, and legalese terms. This makes it confusing and time-consuming for buyers to understand how their data is...
Mercedes-Benz does not publicly disclose subscription pricing for Digital Extras features in the CLE. Buyers cannot determine ongoing costs before purchase, despite confirmation that these renew for a...
Electronic Alerts & Nags
1 issue reported
The Mercedes-Benz CLE's auto start-stop system automatically shuts off the engine at stops to save fuel and restarts it when you press the gas. Owners report it restarts too slowly in stop-and-go traf...
Interface Friction
8 issues reported
Vehicle settings like adaptive cruise control follow-distance and mirror positions reset to defaults without warning. This requires creating a Mercedes account and setting up a driver profile to maint...
The backup camera delays activating after shifting into reverse, creating a brief lag.
The backup camera displays a super-distorted funhouse-mirror image that misrepresents distances and sizes.
The heated steering wheel cannot be activated independently from the heated seats and requires voice commands instead of a simple button.
The infotainment system lacks a physical volume knob, forcing use of screen sliders that require looking away from the road.
Steering wheel touch controls are excessively sensitive, leading to unintended activations.
The satellite radio's recently-played channels list fails to accurately track listening history.
Apple CarPlay runs full screen on the Superscreen but its UI elements like icons and maps appear significantly smaller and less immersive than on other Mercedes models.
OTA Behavior
1 issue reported
Mercedes-Benz vehicles receive over-the-air (OTA) software updates, often mandatory for issues like emissions compliance. One owner reported their CLE-class vehicle failed to start after a dealer-inst...
Privacy & Surveillance
7 issues reported
Mercedes-Benz vehicles and app collect extensive personal data including inferences about your preferences, characteristics, and behavior. They share or sell this data to marketing service providers f...
Mercedes-Benz shares personal information, including sensory data like audio and video from vehicle cameras and microphones, with law enforcement and government agencies when they deem it necessary.
Mercedes-Benz vehicles and companion app are equipped with cameras and microphones that can record users. Owners worry this enables constant snooping on conversations and activities inside the car.
Mercedes-Benz tracks precise vehicle location continuously through the car and app. This raises concerns about always-on surveillance of owner movements.
Mercedes-Benz has suffered significant data breaches and security vulnerabilities, including a 2022 leak exposing 1.6 million customers' data. The company admits no system is 100% secure.
Mercedes-Benz integrates the TikTok app directly into vehicles like the E-class, embedding a privacy-risky third-party service. This exposes users to TikTok's data collection practices from the dashbo...
Even without activating Mercedes me connect services, the vehicle automatically collects and transmits geolocation and driver behavior data during collisions or emergencies.
Software Stability
1 issue reported
The MBUX infotainment system powers the vehicle's dual screens, which display essential functions like the speedometer, climate controls, navigation, and backup camera. Owners report both screens comp...
Subscription Lock-in
2 issues reported
Mercedes requires a paid subscription to use the remote start feature, which owners expect to be included with the vehicle purchase. Dealers and customer service have acknowledged the frustration but ...
The vehicle's navigation system and other functions are inaccessible unless connected to a Mercedes ID account. Owners report being unable to use core features like navigation due to this connectivity...
Want the full picture?
Get detailed issue descriptions, source evidence, and expert analysis for every vehicle in our database.
