2026 Mercedes-Benz EQS SUV

Mercedes-Benz scatters its data privacy information across multiple confusing policies written in dense legalese, making it hard for buyers to understand how their personal and vehicle data is collect...

Mercedes-Benz does not publicly disclose pricing for Digital Extras subscriptions, which renew automatically after an initial free period, preventing buyers from calculating total ownership costs upfr...

Mercedes-Benz promotes sustainable non-animal (vegan) interior materials for the EQS SUV, but they are not offered in key markets like the US, China, and UK, where only animal leather is available. Bu...

The EQS SUV's one-pedal driving mode, which uses regenerative braking to slow the car when lifting off the accelerator, resets every time the vehicle starts. Owners must manually select it using the l...

The built-in MBUX navigation system is designed to plan road trips for EVs by suggesting charging stops, but it often fails by routing to slow chargers and ignores user preferences for faster networks...

The EQS SUV's brake pedal combines regenerative braking in the first half of its travel with friction brakes in the second half, but it feels unnatural and requires excessive force, especially during ...

The front wireless phone charging pad in the EQS SUV is positioned too deep in the console, making it difficult to retrieve the phone after charging.

The EQS SUV's adaptive cup holders fail to grip bottles securely, allowing them to move around.

Mercedes-Benz vehicles and Mercedes me connect services collect extensive personal data including biometric info, precise geolocation, driver behavior like speed and braking, sensory data, app usage, ...

Mercedes-Benz shares or sells collected personal information and behavioral inferences to marketing service providers for targeted advertising.

Mercedes-Benz shares personal information, sensory data like audio and video, with law enforcement and government agencies when deemed necessary, and may require their involvement for services like st...

Mercedes-Benz vehicles are equipped with interior cameras and microphones capable of snooping on users, collecting sensory data like audio and video.

In June 2021, Mercedes-Benz disclosed a vendor data breach that exposed personal information of up to 1.6 million customers, including names, addresses, emails, phones, SSNs, and credit cards.

In 2020, security researchers discovered over a dozen vulnerabilities in Mercedes-Benz vehicles, such as the E-Class, allowing remote access to functions like opening doors and starting the engine.

Mercedes-Benz integrated the TikTok app into vehicles like E-Class sedans in 2023, exposing users to privacy risks from the social media platform.

Mercedes-Benz admits that no information system is 100% secure and cannot guarantee the security of user information in connected vehicle services.

Mercedes-Benz shares geolocation and driving behavior information with other authorized users of Mercedes me connect services, such as household members or fleet owners.

The Mercedes-Benz connected services, which enable remote control capabilities like preconditioning or locking via app, can be remotely deactivated by the provider. This occurs for security reasons, a...

The EQS SUV's digital instrument cluster displays the speedometer and other critical information. Owners report the entire screen blacking out, leaving no speedometer visible during drives, including ...

The EQS SUV has hardware capable of faster acceleration, but Mercedes locks the full performance boost behind a subscription ($90/month, $900 yearly, or $2,950 lifetime), requiring owners to pay extra...

The EQS SUV's rear-axle steering hardware supports up to 10 degrees of turning for better maneuverability, but it's software-limited to 4.5 degrees unless owners pay an extra subscription fee to unloc...

Mercedes requires subscriptions for various EQS SUV features, including extra degrees of tire turning, turning buyers off due to the ongoing fees for capabilities that feel like they should be include...