All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
4 issues reported
The electric G-Class has a low payload capacity of only 760 lb due to GVWR regulations and Mercedes' design choices. This restricts how much cargo or passengers owners can carry compared to gas-powere...
The rear hatch door on the electric G-Class is manual and cannot be upgraded to powered operation. This feels like a surprising omission in a luxury SUV costing over $150,000.
The rear sun shade in the electric G-Class is manual rather than powered. Owners expect automated convenience features in a $200,000 vehicle.
Mercedes-Benz scatters its privacy information across multiple policies, notices, and locations. Prospective buyers struggle to understand data handling practices before purchase.
Electronic Alerts & Nags
1 issue reported
The Mercedes-Benz G-Class features a horn confirmation that sounds when locking the vehicle using the remote key fob. Owners complain that this horn is unbelievably loud, startling users unexpectedly.
Interface Friction
2 issues reported
The G-Class center console has limited and poorly designed storage compartments. Owners report difficulty accessing items like phones or keys once other objects are placed inside, blocking easy reach.
The G-Class infotainment system features a fixed central screen running the MBUX software. Users find navigation frustrating and cumbersome, comparing it to fumbling in the dark.
OTA Behavior
1 issue reported
The Mercedes-Benz G-Class supports over-the-air (OTA) vehicle software updates that can be set to install automatically. Owners can deactivate the automatic option.
Privacy & Surveillance
10 issues reported
Mercedes-Benz vehicles collect a wide range of personal data including biometric, geolocation, driver behavior, and inferences about your preferences, characteristics, predispositions, sexual preferen...
Mercedes-Benz shares or sells collected personal information and user inferences to marketing service providers for targeted advertising.
Mercedes-Benz can share sensory data such as audio, video, and electronic sensing information from the vehicle with law enforcement and government agencies.
Mercedes-Benz suffered a data leak in June 2022 that exposed personal information of up to 1.6 million customers, including names, addresses, emails, phone numbers, SSNs, and credit card details.
In January 2023, security researchers found API vulnerabilities in Mercedes-Benz systems that could allow access to internal systems and sensitive personal information.
Mercedes-Benz integrated the TikTok app into vehicles like the E-Class, exposing users to a third-party service known for poor privacy practices.
Mercedes-Benz admits no information system is 100% secure and cannot confirm that all data stored on the vehicle is encrypted.
Mercedes-Benz shares geolocation and driver behavior data with other authorized users like household members or fleet owners through the Mercedes me connect app.
Even without activating Mercedes me connect, the vehicle collects and transmits geolocation and driver behavior data during collisions or emergencies.
Mercedes me connect services collect personal data including vehicle geolocation and driver behavior information.
Remote Control Capability
1 issue reported
The Mercedes-Benz remote control services, which allow owners to interact with their vehicle via app or connected features, can be unilaterally deactivated by the provider. This includes for security ...
Software Stability
1 issue reported
The Mercedes-Benz infotainment and control systems suffer from various software glitches. New owners report encountering several bugs shortly after purchase, disrupting normal vehicle operation.
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