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Problems & Complaints

2026 Mercedes-Benz SL

16 documented issues across 6 categories from real owner reports

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All Reported Problems

Every documented issue for this vehicle, organized by category

Documentation Opacity

3 issues reported

Mercedes-Benz scatters its privacy information across multiple confusing policies, statements, notices, and terms of use. Owners and researchers report it's difficult and time-consuming to sort throug...

Mercedes-Benz connected services require registration and acceptance of terms that can be amended, with changes automatically accepted if not objected to in writing within two months. Buyers cannot ea...

Mercedes-Benz Digital Extras subscriptions renew for a fee after an initial included term, but pricing is not publicly disclosed on U.S. pages. Buyers cannot determine ongoing ownership costs before p...

Interface Friction

3 issues reported

The SL's power soft top is operated via a touchscreen slider. Owners report it frequently stops midway during opening or closing, requiring multiple attempts to complete the cycle.

The convertible roof is controlled exclusively through the infotainment touchscreen using mushy buttons and a slider that must be held for up to 15 seconds. This causes frustrating delays, especially ...

The multifunction turn signal stalk integrates wiper controls among too many other functions. This leads to confusion when trying to operate the wipers.

OTA Behavior

1 issue reported

Mercedes-Benz vehicles receive over-the-air (OTA) software updates that can be initiated remotely by the manufacturer from their backend servers. Owners complain they cannot fully opt out or deactivat...

Privacy & Surveillance

7 issues reported

Mercedes-Benz vehicles and apps collect detailed personal data including biometric, geolocation, sensory, driving behavior, preferences, characteristics, predispositions, attitudes, and inferences abo...

Mercedes-Benz shares or sells collected personal information and user inferences with marketing service providers for targeted advertising. This allows third parties to receive detailed profiles for a...

Mercedes-Benz shares personal and sensory data, including geolocation, with law enforcement and government agencies when deemed necessary. This enables authorities to access vehicle-tracked location a...

Mercedes-Benz suffered a major data breach in June 2022 exposing personal information of 1.6 million customers. This incident highlights vulnerabilities in their data storage and protection practices.

Mercedes-Benz vehicles and companion apps include cameras and microphones that can record users inside the car. These interior sensors raise concerns about constant audio-visual surveillance without c...

Mercedes-Benz tracks and transmits precise vehicle geolocation even without activating Mercedes me connect services, particularly during collisions. This passive location surveillance occurs regardles...

Mercedes-Benz shares geolocation and driving behavior data with other authorized users, such as household members, through connected services. This unintended exposure reveals location and habits to f...

Remote Control Capability

1 issue reported

The Mercedes-Benz remote control services, which allow features like remote start and location tracking, come with terms where the provider reserves the right to deactivate them remotely for security ...

Subscription Lock-in

1 issue reported

Mercedes me connect offers fee-based services and on-demand features with a trial period, after which owners must pay to continue access through the Mercedes me connect Store.

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