All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
3 issues reported
The Blind Spot Warning (BSW) system is a safety feature that alerts drivers to vehicles in blind spots. Owners report that despite specs and owner manuals listing BSW as standard, it does not appear i...
The built-in navigation system restricts map updates to the vehicle's original region. Owners cannot install maps for different regions, limiting usability when traveling or relocating.
The Smartphone Link Display Audio infotainment system requires software updates for fixes like Bluetooth issues, but downloads are not user-accessible online. Updates must be performed by dealers usin...
Electronic Alerts & Nags
5 issues reported
The automatic emergency braking system is designed to detect obstacles and stop the vehicle to prevent collisions. Owners report it falsely activating for parked cars, oncoming traffic, or nothing at ...
Safety systems like blind spot monitoring emit loud beeping alerts to warn drivers of potential hazards. Owners complain these alerts are excessively loud and jarring, with no option to adjust the vol...
Front parking sensors help detect obstacles when parking or maneuvering at low speeds. They fail to activate consistently in certain locations like driveways, despite being enabled.
An unidentified system triggers a 'ding ding ding' beeping sound when passing certain locations, possibly intersections with traffic cameras.
Automatic headlights are meant to turn on only in low light conditions but stay on all the time.
Interface Friction
8 issues reported
The infotainment system's wired Android Auto connection randomly disconnects during drives, reverting to the main screen with apps greyed out as if no phone is plugged in. It sometimes reconnects auto...
After initial wired setup, Apple CarPlay fails to connect wirelessly on 2024 models, requiring repeated cable connections. Users expect automatic wireless operation post-setup.
Apple CarPlay does not update to match new iOS versions like iOS 26 on 2025 models; the car's display remains outdated despite cable changes and icon adjustments. Music plays but visual interface fail...
During phone calls over CarPlay, the microphone causes severe echo feedback, allowing the caller to hear themselves, making conversations impossible. Affects PHEV models from late 2022.
The backup camera display is too dim, with no adjustment option available, while other screen elements like infotainment are normally bright. Owners cannot improve visibility when reversing.
The My Mitsubishi Connect app remotely unlocks only the driver's door, not all doors, frustrating users with disabilities who rely on keyless access. No setting found to change this behavior.
Owners cannot reset passwords for the My Mitsubishi Connect remote app, blocking access to remote start and unlock features.
The infotainment touchpad fails to reliably control Android Auto functions since vehicle launch, requiring software fixes.
OTA Behavior
1 issue reported
The Mitsubishi Eclipse Cross receives over-the-air (OTA) software updates for its infotainment system, including the smartphone link display. Owners report that after these updates, a manual reset is ...
Privacy & Surveillance
9 issues reported
The Eclipse Cross collects precise vehicle location data including longitude/latitude, city, and street from the vehicle and connected mobile device. Owners report concerns over this constant tracking...
Vehicle sensors gather driving behavior data, such as how the owner drives the Eclipse Cross. This information is collected alongside other telemetry.
The connected app and mobile device settings enable collection of biometric data like voice, photographs, and fingerprints from the Eclipse Cross owner. This raises privacy concerns for personal ident...
Vehicle sensors capture the license plate number and other vehicle information from the Eclipse Cross. This adds to surveillance of identifiable details.
Mitsubishi shares Eclipse Cross owner data including location, technical, and usage info with third parties like business partners, Google analytics, and suppliers. This enables widespread disseminati...
Personal data from the Eclipse Cross is disclosed to law enforcement, governments, and courts for compliance, regulations, or fraud prevention. Owners have limited control over such mandatory sharing.
Eclipse Cross personal data is transferred to overseas entities in countries like the US and Japan, which may have weaker data protection standards. This exposes data to varying global privacy risks.
Withdrawing consent or opting out of data sharing prevents use of the Eclipse Cross connected app and its features. Owners must accept surveillance to access basic functionality.
The Eclipse Cross app relies on Google Firebase for analytics, storage, authentication, and crash reporting without do-not-track support. This integrates heavy third-party tracking into vehicle usage.
Remote Control Capability
1 issue reported
The Mitsubishi Eclipse Cross app allows remote administration, updates, and services for the vehicle. Owners complain that using the app enables extensive data collection from the vehicle.
Software Stability
5 issues reported
The infotainment screen controls GPS, radio, and media functions but often stops responding to touch inputs. Owners report this as a common failure, sometimes fixed by replacing the digitizer.
The media center, part of the infotainment system handling audio and display, turns off randomly during drives. This disrupts normal use of the system.
The vehicle's software or electronics completely fail, rendering the car 'bricked' and unusable. Reported on a brand new 2024 PHEV model.
The system displays an error about failed connection to the vehicle, requiring dealer inspection. This indicates a communication breakdown in the software or network.
The smartphone link display feature shows multiple error codes like 2013, 1045, and 1030, causing intermittent connection issues. Owners seek software updates to resolve.
Subscription Lock-in
2 issues reported
The remote start feature, which allows starting the engine from afar to warm or cool the car, is locked behind a paid Mitsubishi Connect app subscription and unavailable on the standard key fob. Owner...
Mitsubishi Connect app provides remote features like vehicle status and garage control, included free for a 2-year trial but requires paid renewal afterward. Owners report surprise at ongoing fees, un...
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