All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
3 issues reported
The Mitsubishi Outlander owner's manual is difficult and annoying to read, frustrating new owners who need clear instructions for vehicle operation.
Owners report difficulty finding documentation on PHEV battery preconditioning/heater when plugged in; manuals cover related thermal management.
Privacy practices for the Outlander’s connected vehicle data collection and sharing are not in pre-purchase documentation but buried in separate online terms accessible only after buying, preventing i...
Electronic Alerts & Nags
2 issues reported
The Outlander PHEV is designed to run in electric-only (EV) mode for better fuel efficiency, but owners report the engine frequently starts even when the battery is charged and EV mode is selected. Th...
The auto start-stop system shuts off the engine at stops to save fuel but restarts it automatically, which owners dislike for wear on the starter. Some worry about starter counters that could trigger ...
Interface Friction
14 issues reported
The Outlander's wireless Android Auto feature allows smartphone mirroring without cables but frequently disconnects unexpectedly, requiring a wired USB connection to restore. Owners report the head un...
The Outlander PHEV Remote Ctrl app connects via the car's WiFi to control charging and other functions, but Android users must manually disable the car's WiFi on their phone first or it fails to conne...
The smart key system enables keyless entry and start by detecting the fob's proximity, but owners report unreliable detection that fails to unlock doors even with the fob nearby. Dealerships dismiss i...
When setting up Android Auto via USB, the head unit displays a 'vehicle in motion' error preventing initiation even when parked with handbrake on. Owners cannot bypass it despite various attempts like...
The radio power button fails to respond on the first press, requiring two pushes to turn on.
The Eco drive mode, which optimizes for fuel efficiency, resets to normal mode without driver input, such as after each drive cycle.
The charging port door electronically locks and refuses to unlock even after holding the unlock button for 30 seconds as instructed in the manual, blocking cable insertion.
The built-in wireless phone charging pad fails to charge devices properly.
Steering wheel volume control buttons stop functioning or no longer register presses.
The automatic reverse braking safety feature reactivates every time the car is restarted despite being manually disabled, interfering with use of bike racks.
The Mitsubishi Connect app for remote control is overly basic, missing key features like deleting charge schedules, stopping active charges, or setting charge limits by time or percentage.
The Mitsubishi Connect app delays when locking/unlocking doors remotely and limits car location finder to under a mile range.
The infotainment system on the base ES trim of the 2025 Outlander PHEV is considered subpar by owners.
The keyless entry system unexpectedly locked owners out despite having the fob and keys removed while the car was running in charge mode.
OTA Behavior
1 issue reported
The Mitsubishi Outlander features an infotainment system with North America maps accessible via over-the-air (OTA) updates. Owners report losing access to these maps following an attempted update.
Software Stability
7 issues reported
The infotainment system, which controls radio, navigation, and screen displays, spontaneously reboots or resets while driving. This causes missed audio segments, intermittent screen power-offs, and in...
The radio volume control freezes, requiring multiple replacements of the radio unit and dash harness to fix.
The rearview camera shows a blank screen when shifting into reverse due to an infotainment software error, affecting safety.
The radar-based adaptive cruise control displays errors, disabling cruise control and lane keep assist until the vehicle is restarted.
The Mitsubishi Connect app has intermittent connectivity, shows incorrect vehicle status like open doors or lights on, provides delayed notifications, and has unreliable remote functions like climate ...
The built-in GPS navigation system malfunctions in the Outlander.
The Link Display Audio system, part of the infotainment, experiences unspecified problems.
Subscription Lock-in
2 issues reported
The Mitsubishi Connect app enables remote start, but requires a paid subscription after the trial period. Owners report base trims lack the Telematics Control Unit (TCU), blocking app access.
Mitsubishi Connect services, including remote features, come with a 2-year free trial but then require an annual paid subscription to continue. Many owners refuse to renew due to the cost and unreliab...
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