All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
2 issues reported
Rivian's connected services use an eSIM for data collection and features like navigation and software updates. Owners report conflicting information between the privacy policy, which states that servi...
Rivian's purchase process provides minimal updates on vehicle production and delivery status after ordering. Owners complain that even with a VIN assigned, they receive vague responses like 'It's in p...
Electronic Alerts & Nags
2 issues reported
The Rivian EDV displays random warning messages on the screen, such as 'SOS call button not working' or 'blocked rear sensors,' accompanied by chimes, which appear briefly and then vanish without any ...
When connected to Bluetooth in the Rivian EDV, the media/music volume remains very low even at maximum setting, while GPS/navigation audio is disproportionately loud.
Interface Friction
7 issues reported
The Rabbit device is a portable charger used with Rivian EDVs that must sync with the vehicle's software to enable EV features like battery monitoring. Owners report that after swapping to a new Rabbi...
Rivian vehicles lack support for Android Auto or Apple CarPlay, requiring use of the built-in infotainment system instead. Some owners request integration for third-party apps like Gaia GPS due to nav...
The central area of the Rivian dashboard displays camera views or adaptive cruise control visuals, which cannot be customized. Owners want to replace it with more useful info like GPS or speedometer.
Rivian's screen casting allows mirroring content from a phone to the vehicle's display. Owners report it worked once upon rollout but now fails consistently despite reboots.
The Bluetooth music player in Rivian vehicles lacks features for playing owned music effectively. Owners complain it is inadequate compared to alternatives.
Phone-as-Key uses Bluetooth to automatically unlock the vehicle when the phone is nearby. It frequently fails to detect the phone in a pocket, forcing manual app opening or door handle presses.
Rivian's integration with Apple Music causes drastic volume changes between songs, unlike on other devices. This frustrates long-time Apple Music users with normalized playlists.
OTA Behavior
6 issues reported
Rivian's over-the-air (OTA) software update changed the EDV's air conditioning behavior to automatically shut off after about a minute when the driver leaves the seat, such as when sorting packages in...
An OTA software update caused a communication failure between the body control module and power steering control module, leading to repeated retries that drained the 12V battery and fully bricked the ...
After a recent OTA update, the adaptive cruise control repeatedly detects a 'system fault' and shuts off multiple times per drive, though it reactivates instantly.
The 2025.10.01 OTA update caused infotainment screens to constantly freeze and reboot repeatedly while driving, severely impacting usability during road trips.
Post-2025.46 OTA update, the automatic HVAC system's fan speeds change randomly regardless of low/med/high settings, front defrost activates unexpectedly, and interior temperatures spike uncontrollabl...
After the Google Maps OTA update, navigation functions for 6-7 minutes post-reset then falsely loses GPS signal, causing phantom routes or complete failure.
Privacy & Surveillance
9 issues reported
Rivian vehicles share location data with third parties like ABRP via undocumented private APIs, bypassing user privacy settings in the vehicle. Owners report this occurs regardless of toggled preferen...
Rivian lacks a user-accessible method to fully disable data collection; owners must request service center intervention to disable the LTE/eSIM module using tools like a glue gun and knife. This preve...
Disabling cellular connectivity to stop data collection prevents over-the-air software updates unless WiFi is available, leaving off-grid vehicles outdated.
New owners are unsure which app privacy toggles must be enabled versus those that can be disabled for maximum privacy, seeking guidance post-delivery.
EDV drivers worry that interior cameras monitor and could report minor infractions like storing envelopes in the passenger area.
Rivian policies state that using features like driver assistance, Gear Guard security monitoring, navigation, and voice assistance requires acknowledging collection, use, sharing, and retention of per...
Vehicle data enables constant monitoring via mobile app location viewing, Gear Guard surroundings surveillance, driver profiles, and Enhanced Highway Assist.
Rivian retains personal data as long as needed for purposes or legal reasons and reserves the right to anonymize and use it indefinitely for business purposes without further consent.
Rivian EDVs are always-internet-connected vehicles enabling remote app monitoring, commands, and OTA data collection.
Software Stability
8 issues reported
The driver's side display screen in Rivian vehicles often fails to load properly after software updates. Owners report the left side of the screen rarely displays, leading to degraded usability compar...
Switching Bluetooth devices causes the infotainment system to completely freeze and restart. This leads to temporary loss of audio and controls during drives.
The automatic garage door proximity detection fails to trigger correctly at home or activates erroneously far away, like on highways. Owners often disable it after resets and reboots fail to fix it.
Casting media from phone apps (except YouTube) causes the entire infotainment system and gauge cluster to freeze and restart. Service centers find no hardware issues despite testing multiple devices.
SiriusXM starts playing automatically upon entering the vehicle, overriding other apps like Amazon Music even without an account setup. It requires multiple steps to stop and persists across audio sou...
Interior cabin lights fail to automatically turn on when the vehicle wakes from sleep, such as when opening the first door in a garage. Additional doors must be opened to activate them.
The passenger airbag status erroneously shows as deactivated, hiding climate controls despite proper buckling. This occurs after actions like preconditioning seat heaters while charging.
The climate control system overshoots the set temperature in cold weather, making the cabin excessively hot like a sauna. The app confirms temperatures higher than set, suggesting a software calibrati...
Subscription Lock-in
1 issue reported
Rivian vehicles receive over-the-air (OTA) software updates, but owners without the paid Connect+ subscription report significant delays in rollout compared to subscribers. Multiple owners suspect Riv...
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