All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
4 issues reported
Rivian warranty excludes damage from improper transportation or handling. Owners report discovering transport-related exclusions after delivery, lacking pre-purchase emphasis.
Rivian advertises features like XM radio and YouTube but fails to deliver them, while also removing others such as 12V plugs post-purchase. Buyers experience buyer's remorse from unfulfilled feature p...
Rivian's service center instructions for disabling data collection and privacy settings conflict with the online privacy notice, which requires service centers to disable the eSIM for full opt-out. Th...
Rivian's terms and conditions, including those governing data practices, can be updated at any time without notice, with continued vehicle use implying acceptance of changes. Buyers lack pre-purchase ...
Electronic Alerts & Nags
5 issues reported
The vehicle's Bluetooth system automatically resumes playback of podcasts or music when a door is opened, even if manually paused. Owners find this intrusive and request an option to disable auto-play...
Parking sensors falsely detect non-existent objects, triggering alerts that owners describe as faulty even when sensors are clean.
Owners report unexplained strange tones emanating from the vehicle's speakers.
The Auto Emergency Braking feature reactivates itself after being disabled, leading owners to call it dangerous.
The open door warning system malfunctions, persistently alerting drivers even when doors are closed.
Interface Friction
7 issues reported
The built-in navigation system lacks features like HOV lane recognition, leading to poor traffic estimates and routing on road trips. Owners find it abysmal for long drives despite loving other vehicl...
Rivian's proprietary UI lacks native texting functionality, forcing owners to desire CarPlay-like features for core messaging while driving. This omission undermines the value of their owned in-car ex...
The dashboard displays projected driving range based on recent efficiency, but it significantly understates actual achievable miles, with owners getting only 70% of the shown range on road trips.
The infotainment system prevents pausing audiobooks when cellular connectivity is unavailable, frustrating media use in low-signal areas.
Vehicle fails to reliably connect to home WiFi for over-the-air (OTA) software updates, timing out despite appearing connected and requiring network deletion/re-addition.
The infotainment screen lacks any visual indication if an OTA update is actively downloading in the background, leaving owners unsure of network or progress issues.
The premium audio system's center channel blasts excessively, overpowering one ear and causing muddy sound imbalance.
OTA Behavior
1 issue reported
The auto headlight feature automatically activates headlights based on ambient light conditions. Since the last software update, this setting fails to stay enabled and resets each time.
Privacy & Surveillance
5 issues reported
Rivian's vehicles have built-in GPS location tracking accessible via the mobile app and by Rivian support. Owners complain that thieves can disable location services remotely, preventing tracking thro...
Rivian's vehicles continuously share location data with third-party services like ABRP via undocumented APIs, even when privacy settings are adjusted. Owners report no reliable way to fully disable th...
Rivian lacks hardware kill switches for data collection and remote access, relying only on software privacy settings that users doubt fully prevent transmission. This leaves constant connectivity for ...
Rivian collects detailed telematics data on driving habits like hard braking and acceleration for its insurance products, but provides no user access to view this data in the app or vehicle.
Rivian app allows full profile sharing including location tracking, but lacks a way to share only location data without granting broader vehicle access, complicating private sales with seller financin...
Remote Control Capability
1 issue reported
The Rivian app provides remote control capabilities for features like locking/unlocking, preconditioning, and monitoring your vehicle. Owners report concern that Rivian can terminate or suspend access...
Software Stability
8 issues reported
The vehicle's GPS navigation system stops working, often after software updates. Owners report it as a software bug fixed temporarily by rebooting the UI.
The main infotainment screen resets multiple times, especially during road trips, creating safety concerns though the vehicle continues running.
Owners must frequently reboot the vehicle's software to resolve minor service issues, highlighting ongoing stability problems.
Door locks unlock automatically without phone key proximity or any trigger, posing a security risk.
Adaptive cruise control displays an 'Unavailable at this time' error and fails to function.
The HVAC climate control system disregards fan speed and temperature settings, such as Auto 68F, and overheats the cabin.
The audio system, including SiriusXM and Spotify, frequently freezes or locks up, occurring almost daily for some owners.
Voice commands for Spotify stop working, especially after Apple Music integration or source switching, requiring repeated logouts that do not permanently resolve the issue.
Subscription Lock-in
4 issues reported
Rivian's Connect+ subscription provides enhanced wireless connectivity needed for certain in-vehicle features and services. Owners complain that this requires paying an additional ongoing cost beyond ...
Rivian offers a lifetime Connect+ subscription only to buyers of Gen2 Quad-Motor vehicles. Non-qualifying owners, like those with Dual-Motor models, receive only a trial period and face reminders to s...
Rivian appears to prioritize OTA software updates for Connect+ subscribers, potentially throttling them for non-subscribers. Owners suspect deliberate delays, with 80% of updates rolling out quickly b...
Rivian charges for Connect+ which includes priority access to OTA updates, while non-subscribers wait longer. Owners view this as unfair, arguing updates should be equally available regardless of subs...
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