All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
1 issue reported
Toyota spreads its privacy policies across multiple documents for cars, apps, services, and cameras, making it difficult for owners to locate and comprehend them fully. This opacity obscures how perso...
Electronic Alerts & Nags
2 issues reported
The engine auto start-stop feature automatically shuts off the engine at stops like red lights to save fuel, even in normal driving mode. Owners report it activating unexpectedly when they don't want ...
The vehicle's electronic alert system sends notifications that owners find problematic. Complaints highlight difficulty in managing or resolving these alerts.
Interface Friction
6 issues reported
The Toyota app connects to Remote Connect and Digital Key for remote vehicle control like unlocking doors and starting the engine. Owners report it frequently fails to work, has login problems, and re...
The key fob remotely locks, unlocks, and starts the vehicle but has very limited range. Owners can't reliably confirm locks from a few cars away or use remote start in parking lots like Costco.
Front doors use touch-to-unlock by holding the handle, but it often requires several seconds and fails to unlock other doors. Rear doors completely lack touch-to-unlock capability.
When using Apple CarPlay, changing the radio station requires an unacceptable number of screen taps. This makes quick adjustments frustrating during drives.
Towing mode adjusts vehicle settings for trailer use but must be manually re-enabled every time after starting the engine or refueling. Forgetting this leads to improper towing setup.
Sunroof has separate buttons for sliding and tilting functions. After sliding open, you cannot tilt it without fully closing first, requiring extra steps.
Privacy & Surveillance
10 issues reported
The Land Cruiser's Data Communication Module (DCM) is active by default from delivery, collecting location, vehicle health, and driving data until manually deactivated by contacting Toyota. Deactivati...
The vehicle tracks and shares driving data such as movement, speed, seat belt use, and braking characteristics with insurance companies without adequate consent.
Toyota collects broad personal data including service records, app logins, buying details, precise geolocation, biometrics, and vehicle data via cars and apps.
Toyota shares and sells personal information to third parties for targeted advertising and marketing.
Toyota does not fully commit to limiting processing or sharing of sensitive data like precise geolocation and biometrics.
Toyota has exposed user data, including location data of over 2 million users for 10 years, due to security lapses.
Toyota cannot confirm data deletion rights for all users regardless of location.
Land Cruiser vehicles and apps include cameras and microphones capable of capturing facial geometric features and voice recordings.
The Facial Recognition System uses interior cameras to capture and store facial scans linked to driver profiles.
Opting out of data sharing like insurance connect does not fully prevent tracking, as connected features can be remotely controlled by Toyota.
Remote Control Capability
1 issue reported
The Toyota Land Cruiser's remote control capability relies on connected services via the Data Communication Module (DCM), which enables features like remote start and location tracking. Owners report ...
Software Stability
1 issue reported
The vehicle's radio system fails to produce any audio output. Owners report the radio turning on but emitting no sound from the speakers.
Subscription Lock-in
2 issues reported
The Toyota app, which provides connected services like remote features, requires a paid subscription after the initial one-year trial period. Owners complain about the ongoing costs and unreliable per...
The Advance Drive System (ADS) and Facial Identification features require an ongoing subscription to access full benefits after any trial period. Documentation confirms owners must maintain the subscr...
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