All Reported Problems
Every documented issue for this vehicle, organized by category
Documentation Opacity
6 issues reported
VinFast salespeople promised weekly payment schedules during the purchase process, but changed to monthly payments just days before delivery without informing buyers. This lack of clear, upfront docum...
VinFast did not disclose to early reservation holders that the initial 999 VF8 City Edition vehicles would have only about 180 miles of range, far below initial targets. Buyers learned this only when ...
VinFast removed key information like VF8 specification sheets from their website without replacement and failed to provide promised communications, test drives, or safety ratings. This opacity prevent...
Sales reps advertised that the VF8 would automatically lock when walking away with the key, but this feature does not function as described. Buyers cannot rely on pre-sale promises about basic securit...
VinFast's terms require the primary driver to manually inform secondary drivers about the Privacy Policy, data access, and a 'No data transmission' mode option. This implies privacy details are not tr...
VinFast can unilaterally change service terms at any time with immediate effect, forcing users to accept or lose access, while data handling is governed by a separate, unquoted Privacy Policy. Buyers ...
Electronic Alerts & Nags
5 issues reported
The VF8's driver assistance features, like lane keep assist and safety alerts, produce frequent and loud beeping noises during normal driving and startup. Owners find these alerts intrusive and diffic...
The lane keep assist system unexpectedly jerks the steering wheel, often pulling toward lane edges or rightward instead of smoothly correcting. This dangerous malfunction activates by default and has ...
Owners report recurring yellow triangle warnings on the dashboard with unclear meanings, sometimes indicating camera failures or other issues. These alerts appear frequently, often resolving on their ...
The 360-degree camera system fails intermittently, showing errors like 'all cameras fail' or disabling assisted lines and views except the rear camera during reversing. It may auto-disable with turn s...
After parking, the seatbelt chime continues chiming when exiting due to no option to fully shut off the vehicle via the center screen.
Interface Friction
1 issue reported
The VF8's electric drivetrain has a significant delay in responding to accelerator pedal input. Owners report 2+ second lags that create dangerous situations, like at roundabouts.
OTA Behavior
3 issues reported
The VF8's driver settings, such as HVAC, lane keep assist, and infotainment preferences, fail to save to the driver profile and reset automatically between each drive. Owners must manually readjust th...
The VF8's central infotainment screen randomly goes blank, hiding warning lights, controls, and critical information, which increases crash risk. This was addressed via an official recall with an over...
The VF8's lane keep assist feature turns itself back on between drives about half the time, overriding driver preferences. A software update was expected to resolve these memory settings issues.
Privacy & Surveillance
6 issues reported
The VinFast VF8 collects detailed vehicle data including location, direction, journey history, driving trends, tire pressure, temperature, traveled distance, and occupant count during e-calls. This da...
VinFast automatically retrieves data from the VF8 and receives a perpetual, transferable license to use, copy, modify, and distribute it for operating services, business development, statistics, and c...
VF8 data is shared with third-party providers like Amazon AWS, HERE, and Spotify for connected services, subjecting it to their separate privacy policies outside VinFast's control. This enables featur...
Users grant VinFast rights to use VF8 data for marketing where legally permitted, with business users required to inform drivers about data collection, location tracking, and vehicle monitoring. This ...
While privacy settings allow real-time consent configuration for data transmission from the VF8, deactivating sharing severely limits services, except for mandatory e-call functionality. Full connecte...
VinFast enables remote location tracking of the VF8 via the app, along with control over locks, AC, sunroof, and driving modes. This allows constant monitoring and remote access to the vehicle's posit...
Remote Control Capability
1 issue reported
The VinFast VF8's Connected Services, which include remote control features accessible via app, come with terms allowing VinFast to remotely restrict, limit, block, or suspend them at their discretion...
Software Stability
10 issues reported
The VF8's central computer system suddenly freezes, rendering the car completely unresponsive to controls or inputs. Owners must wait or perform restarts, sometimes stranding them in unsafe conditions...
The VF8's sole infotainment display, which shows critical info like speed, battery level, and warnings, randomly blanks out while driving. This has triggered a recall, with restarts often resolving it...
The VF8's software fails catastrophically, bricking the vehicle and stranding owners for days without power or access. Remote fixes are unavailable far from service centers, and it may self-resolve un...
The VF8 displays multiple error codes, lights, and warnings, sometimes commanding pull-over during acceleration. These intermittent faults often clear after restarts but indicate unstable software.
After parking and unlocking, the VF8 takes excessively long to fully power down and occasionally reactivates Bluetooth to play music from a connected phone.
The VF8 intermittently fails to detect the key fob, preventing unlocking or starting and stranding owners who require support intervention.
The built-in Alexa voice assistant endlessly spins during sign-in attempts and never reaches the login screen.
LTE connectivity for features like built-in navigation fails due to glitches, disabling them during test drives.
The VF8's route planner drops planned charging stops and fails to replan after route deviations.
Auto wipers trigger the sunshade to close automatically in rain and prevent it from staying open.
Subscription Lock-in
1 issue reported
Certain connected services in the VF8 are not standard and incur additional subscription costs beyond the purchase price.
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