CarRemorse

Problems & Complaints

2026 VinFast VF9

19 documented issues across 8 categories from real owner reports

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All Reported Problems

Every documented issue for this vehicle, organized by category

Documentation Opacity

1 issue reported

VinFast marketed two VF9 battery versions: a standard 92 kWh pack (272/262 miles range for Eco/Plus) and extended 128 kWh (369/360 miles), but allegedly used misleading claims like '330 > 363' to conf...

Electronic Alerts & Nags

4 issues reported

The VF9's regenerative braking system, which recaptures energy during deceleration, triggers repeated critical fault alerts. Owners report these faults occur especially when going downhill, requiring ...

The Automatic Emergency Braking (AEB) system displays ongoing critical fault warnings. These errors contribute to disabling safety features and require parking and resetting the vehicle.

The lane assist feature cannot be fully disabled and attempts to steer the vehicle even when turned off. Owners find it intrusive and uncontrollable.

Persistent warning alerts flood the dashboard, disabling all safety features like AEB and lane assist. Drivers can still operate the vehicle but lose ADAS functionality until reset.

Interface Friction

2 issues reported

The VF9's Apple CarPlay system is designed to wirelessly connect iPhones for navigation, music, and calls. Owners report it fails to connect or connect automatically, requiring manual intervention eac...

The VF9's electronic throttle control manages acceleration response, with a Sport mode for sharper performance. Reviewers note the pedal feels jumpy or inconsistent in this mode, especially from low s...

OTA Behavior

1 issue reported

The VF9's car settings, such as climate control temperature and fan speed, fail to save and reset to defaults (e.g., 87 degrees and max fan) every time the driver enters the vehicle.

Privacy & Surveillance

6 issues reported

The VF9's E-call system automatically detects accidents and sends detailed data including GPS location, VIN, vehicle type, time, direction, and number of people to a rescue center without user interve...

The vehicle collects comprehensive data such as journey history, driving trends, trip indices, tire pressure, temperatures, kilometers traveled, maintenance history, and transaction history for monito...

VinFast automatically retrieves information from the VF9 and installs over-the-air software updates, collecting user data as outlined in the privacy policy.

Users grant VinFast a broad, perpetual, worldwide license to use, copy, modify, and distribute their data for operating services, business development, statistics, legal compliance, and other purposes...

Connected Services allow VinFast to locate the VF9's position remotely through the VinFast app.

The vehicle has a 'No data transmission' mode to limit data sharing, but the primary driver must inform secondary drivers about it, the privacy policy, and data access settings.

Remote Control Capability

1 issue reported

The VinFast VF9's remote control capability is part of the Connected Services, which allow owners to interact with the vehicle remotely via app or internet. VinFast reserves the right to temporarily r...

Software Stability

3 issues reported

The infotainment screen in the VinFast VF9 suddenly goes blank, disabling essential functions like turn signals, charge port door, and backup camera. Owners report this leaves the vehicle inoperable u...

The VF9's software repeatedly reboots or restarts the system nonstop, draining the 12V battery and causing the vehicle to fail. This persistent cycling prevents normal operation and leads to complete ...

VinFast VF9 experiences broad software problems that have caused significant teething issues and delayed the US market rollout. These foundational bugs have plagued early vehicles, impacting reliabili...

Subscription Lock-in

1 issue reported

Early VinFast VF9 offered optional monthly battery subscription (to lower upfront cost), leading to buyer's remorse and delivery refusals; current models include battery in purchase price with no subs...

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