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Problems & Complaints

2026 Volvo EX90

49 documented issues across 7 categories from real owner reports

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All Reported Problems

Every documented issue for this vehicle, organized by category

Documentation Opacity

8 issues reported

Early 2026 Volvo EX90 models lacked built-in universal garage door opener (HomeLink), now available via software; commonly expected in luxury vehicles.

Lower spec models of the 2026 Volvo EX90 do not offer air suspension as an option, forcing buyers to upgrade trims for this ride comfort and adjustability feature.

Some 2026 Volvo EX90 vehicles arrive from dealers without the latest software version, leading to unresolved known issues that should have been fixed.

The 2026 Volvo EX90 launched without wireless CarPlay, added via software update; some owners report lingering connection issues post-update.

2026 Volvo EX90 vehicles ship without key software functions available at launch, with full features delayed until mid-2025.

Some 2026 Volvo EX90s require computer hardware replacement after delivery to enable full functionality.

Volvo provides no updates on 2026 EX90 delivery timelines despite major delays, hindering buyers' family planning.

Buyers cannot find public pricing for the 2026 Volvo EX90's connected services subscriptions before purchase, making it impossible to calculate total ownership costs.

Electronic Alerts & Nags

6 issues reported

The EX90's child detection system falsely alerts drivers that a child is in the empty car. Owners report this happens frequently even after disabling the feature.

Pilot Assist, the EX90's driver assistance system, nags drivers to keep hands on the wheel despite proper positioning. The steering wheel heater falsely triggers these excessive alerts.

The EX90's seatbelt warning system chimes loudly for empty, folded-down third-row seats. This persistent false alert is very distracting for owners.

The Volvo Driver Journal app sends constant notifications about tracking the current trip. Owners find these repetitive pop-ups intrusive and annoying.

A message about Tesla Supercharger access repeatedly pops up in the Volvo Cars app. It persists despite dismissals, frustrating EX90 owners.

The red alarm light blinks at the center dash while driving, even when the system is disarmed. Owners describe it as very distracting, especially at night.

Interface Friction

11 issues reported

The EX90 requires drivers to adjust side mirrors via the central touchscreen instead of using dedicated physical buttons on the doors. This forces eyes off the road, increasing distraction.

The EX90 uses a single set of window switches with a toggle button to switch between front and rear windows, rather than dedicated switches for all windows. This requires an extra press, frustrating d...

Steering wheel buttons lack backlighting, making labels invisible at night and hard to use without turning on interior lights.

Seat adjustments use a single joystick that requires twisting, pressing a center button to select the part (e.g., lumbar), then twisting again, which is non-intuitive and frustrating.

The glovebox can only be opened via a button on the central touchscreen and won't work when the car is off, preventing access without powering up the system.

The driving mode shortcut icon on the screen changes to a camera view and disappears at low speeds, forcing navigation through menus to access.

The phone-based digital key often fails to pair reliably, requires reinstallation or manual activation via center console, and stops working unexpectedly (e.g., after iOS updates).

Apple CarPlay fails to launch despite iPhone being paired via Bluetooth, showing 'no device connected' even when connected for calls.

SiriusXM app cannot be uninstalled or hidden, frequently popping up in the contextual bar and blocking access to preferred apps while scrolling channels is tedious.

The wireless phone charger turns off unexpectedly and requires at least five button presses to reactivate.

The Volvo app on Apple Watch logs out weekly, requiring iPhone re-authentication to use remote functions.

OTA Behavior

5 issues reported

The Volvo EX90 receives over-the-air (OTA) software updates to improve features and fix bugs, but owners report discrepancies where Volvo emails about available updates while the car app and screen sh...

OTA updates for the EX90 often fail to update all modules properly even if reported as successful, causing ongoing bugs and requiring dealer intervention. Owners note this as a recurring issue across ...

EX90 OTA updates can take excessively long (e.g., five days at dealer) and fail to resolve underlying issues, with problems like security system faults persisting afterward. This contributes to overal...

The EX90's LiDAR sensor for advanced safety features was not activated via OTA and is no longer available.

After a VCU (Vehicle Control Unit) OTA upgrade, the EX90's premium sound system develops severe audio issues, ruining a previously perfect audiophile experience for owners. This occurred even on a bra...

Privacy & Surveillance

6 issues reported

The EX90 collects detailed vehicle data including GPS position, speed, direction, braking, steering, accelerator use, diagnostics, and odometer readings. Documentation confirms this telemetry is gathe...

In-cabin cameras and radars capture images and data, including biometric data like facial images for identification. This raises privacy concerns about monitoring occupants inside the vehicle.

Volvo can access, aggregate, store, analyze, and share non-personal data from vehicle use with third parties for insights and product improvement. Owners worry about the value and use of this aggregat...

Volvo shares personal data with advertising partners to deliver tailored ads based on contact details, online behavior, and engagement. This enables targeted marketing using vehicle-related user data.

The Volvo app displays the car's position, and owners want to disable this feature for privacy when they prefer not to show the location. No clear settings are identified to fully prevent it.

Upon selling or transferring the vehicle, owners must manually log out of their Volvo ID, delete personal data, and reset to factory settings, possibly requiring a paid dealer visit. Failure to do so ...

Software Stability

10 issues reported

The EX90's central infotainment system, which controls navigation, media, and vehicle settings via a large touchscreen, frequently glitches, freezes, or becomes unresponsive. Owners report needing to ...

All vehicle displays—including the central screen, HUD, and steering wheel display—suddenly turn off or go dark while driving, requiring manual resets like holding the play button. This creates safety...

The infotainment system fails to produce audio from FM radio, Sirius XM, YouTube videos, or Bluetooth calls, despite volume adjustments and good connectivity. Playback is staticky, cuts out, or absent...

The 360-degree camera views, including reversing cameras, intermittently disappear or show 'temporarily unavailable' errors, even when manually activated. This hinders parking and low-speed maneuverin...

Advanced driver assistance features like lane keeping, adaptive cruise control, and forward collision detection fail intermittently, showing error messages or requiring hard braking due to unrecognize...

Personalized vehicle settings such as interior lighting brightness, key fob profiles, and driver preferences revert to defaults after the car is turned off or parked, despite appearing correctly set. ...

Owners compile cheat sheets detailing multiple reboot and reset procedures for various subsystems due to persistent software bugs across updates like 1.2.15 and 1.3.18. Issues recur, necessitating reg...

The car fails to recognize keys or fobs, preventing startup, often on the second day or after sitting. Displays may brick completely with no screens activating after errors.

The built-in GPS navigation incorrectly shows the vehicle's position bouncing between locations when stationary, confusing route guidance. This persists despite good signal.

Volvo acknowledges widespread software instability in the EX90's core computing system, leading to recalls, billions in costs, and ongoing fixes via updates. The company issued apologies for lost cust...

Subscription Lock-in

3 issues reported

The EX90's infotainment system, running on Google Automotive Services, supports direct music streaming apps like Tidal or Spotify. Owners report needing a separate paid mobile data subscription for th...

The Volvo Cars app allows remote start, lock/unlock, and other functions for the vehicle. Owners complain that after an initial period, it requires a $200 annual renewal fee.

The EX90 includes an AutoPark self-parking feature that owners have paid for as part of their purchase. Complaints highlight that it is not functional or available even after software updates, with no...

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