2026 Mercedes-Benz EQB

Mercedes EQB's Sport package and Distronic Plus system are advertised by dealers as including full lane assist (lane centering), but actually only provide lane departure warning without steering assis...

The EQB Winter Package officially includes heated steering wheel and windshield washers, but owners report dealer advertisements claiming heated second-row seats, which are absent and require separate...

Mercedes-Benz scatters its privacy policies across multiple hard-to-find documents written in dense legalese, making it difficult for buyers to understand data handling practices before purchase. This...

Mercedes-Benz does not publicly disclose pricing for Digital Extras subscriptions, which renew for a fee after the initial term, leaving buyers unable to calculate total ownership costs before purchas...

The EQB's lane-keeping assist system monitors road markings and intervenes if it detects the vehicle drifting out of the lane. Owners report it unexpectedly braking one side of the car, causing sudden...

The Mercedes EQB lacks a built-in charging scheduler in the car, Mercedes app, or wallbox charger, forcing owners to seek third-party apps like Ev.energy for off-peak scheduling. Owners express frustr...

The EQB's battery status shows only a vague icon resembling the 12V battery and estimated miles without a clear percentage, confusing drivers about remaining charge.

The Mercedes me connect app fails to log in properly, looping back to the login screen and preventing setup of remote features like preheating.

The EQB's infotainment system lacks proper integration with the EV powertrain, making long trips frustrating compared to competitors, even with CarPlay.

The in-car touchscreen navigation fails to detect or list nearby charging stations, even when parked at one, forcing reliance on the touchy mobile app.

The EQB's built-in Spotify app is very slow for searching songs, starting playback, and skipping tracks, even with good phone hotspot signal.

Owners cannot connect phones wirelessly for Android Auto despite expectations it should work.

Mercedes-Benz EQB vehicles receive over-the-air (OTA) software updates automatically. Owners report these updates significantly decrease the displayed driving range, with one case showing 10-20% less ...

Mercedes-Benz EQB vehicles receive over-the-air (OTA) software updates automatically, including battery management updates tied to recalls. Owners report these updates make Level 3 (DC fast) charging ...

Mercedes-Benz EQB vehicles receive over-the-air (OTA) software updates automatically, though owners can enable/disable automatic updates in settings or opt-out of specific updates (e.g., via ota_optou...

Mercedes-Benz vehicles collect a broad range of personal data from owners, including preferences, characteristics, predispositions, behavior, attitudes, and inferences drawn from that information. Thi...

Mercedes-Benz shares or sells personal information and inferences with marketing service providers for targeted advertising. This practice is outlined in their privacy policy for connected vehicle ser...

Mercedes-Benz discloses personal information to law enforcement and government agencies when deemed reasonably necessary. This includes data from vehicle services that may involve identity checks or s...

Mercedes-Benz vehicles collect and transmit geolocation data via GPS and mobile connections, even in emergencies without activating Mercedes me connect services. This tracking is part of telematics an...

Mercedes-Benz vehicles are equipped with interior cameras and microphones that can monitor owners. These devices track location and enable sensory data collection as part of connected features.

Mercedes-Benz integrates the TikTok app into vehicles like the E-Class, exposing owners to a third-party service known for privacy risks. This feature was added in early 2023.

Mercedes-Benz has faced multiple security issues, including a 2022 data leak exposing 1.6 million customers, API flaws in 2023, and car hacking vulnerabilities in 2020. The company admits no system is...

The Mercedes-Benz remote control services, which allow features like preconditioning and location tracking, can be unilaterally deactivated by the provider. This includes for security reasons, other i...

The Mercedes Me app connects the EQB to a smartphone for remote features like locking and preconditioning. After activating it, the seat memory function fails to recall saved driver positions, though ...

Mercedes-Benz EQB requires owners to pay a recurring subscription fee to activate the remote start feature, even if the hardware is already installed in the vehicle. Owners express frustration over th...